Terrible service from blu advance - *****ing

I’ve had a very disappointing experience with Blue Advance. Even though I last took an advance in August 2025 and have fully repaid it, they continue to deduct a portion of my purchases. For example, if I buy R300 worth of electricity, they deduct R150, and if I buy R200, they deduct R100. This unnecessary deduction is frustrating and feels unfair. Additionally, their customer support is difficult to reach, and the AI chat isn’t helpful at all.