KR
Katlego R
1 reviews | Active since Oct 2019
19 Nov 2025, 15:07
Refund
I bought blue voucher on saterday-; it was canceled and did not get my feedback either from you or capitec
Helpful (0)
Replies (4)0
Replies (4)
Blue Label Distribution's replyOfficial
19 Nov 2025, 15:32Good day Katlego,
I wanted to reach out and apologize for any inconvenience caused. In order to assist you further, could you please provide us with the serial number of the voucher in question?
Once we have this information, we will be able to help you with any issues you may be experiencing.
Best regards,
Blue Label Distribution's reply19 Nov 2025, 15:32
Official
Good day Katlego,
I wanted to reach out and apologize for any inconvenience caused. In order to assist you further, could you please provide us with the serial number of the voucher in question?
Once we have this information, we will be able to help you with any issues you may be experiencing.
Best regards,
KR
Katlego R's updateReviewer Update
19 Nov 2025, 15:34Since the voucher status is cancelled, you will need to contact our support team directly to discuss any possibility of reactivation or further assistance. You can reach them at:
- *Phone:* ***
- *Email:* ***
Please provide them with your case number *CAS-***-Y4R8F1* for reference. They will be able to guide you further.
- *Phone:* ***
- *Email:* ***
Please provide them with your case number *CAS-***-Y4R8F1* for reference. They will be able to guide you further.
KR
Katlego R's update19 Nov 2025, 15:34
Reviewer Update
Since the voucher status is cancelled, you will need to contact our support team directly to discuss any possibility of reactivation or further assistance. You can reach them at:
- *Phone:* ***
- *Email:* ***
Please provide them with your case number *CAS-***-Y4R8F1* for reference. They will be able to guide you further.
- *Phone:* ***
- *Email:* ***
Please provide them with your case number *CAS-***-Y4R8F1* for reference. They will be able to guide you further.
Blue Label Distribution's replyOfficial
20 Nov 2025, 11:09Good day Katlego.
Thank you very much for your reply.. We attempted to contact you using the phone number listed on your account.
Your bank has initiated the cancellation of the voucher after you notified them.
The refund needs to be liaised with your bank, and they will be able to further assist. Again, we apologize for any inconvenience caused.
Thank you very much for your reply.. We attempted to contact you using the phone number listed on your account.
Your bank has initiated the cancellation of the voucher after you notified them.
The refund needs to be liaised with your bank, and they will be able to further assist. Again, we apologize for any inconvenience caused.
Best regards,
Blue Label Distribution's reply20 Nov 2025, 11:09
Official
Good day Katlego.
Thank you very much for your reply.. We attempted to contact you using the phone number listed on your account.
Your bank has initiated the cancellation of the voucher after you notified them.
The refund needs to be liaised with your bank, and they will be able to further assist. Again, we apologize for any inconvenience caused.
Thank you very much for your reply.. We attempted to contact you using the phone number listed on your account.
Your bank has initiated the cancellation of the voucher after you notified them.
The refund needs to be liaised with your bank, and they will be able to further assist. Again, we apologize for any inconvenience caused.
Best regards,
Blue Label Distribution's replyOfficial
20 Nov 2025, 16:35Hello Katlego,
We are closing the complaint. If you need anything, feel free to reach out to us.
You can contact us by phone at ***or email us at ***.
We are here to help.
We are closing the complaint. If you need anything, feel free to reach out to us.
You can contact us by phone at ***or email us at ***.
We are here to help.
Best regards,
Blue Label Distribution's reply20 Nov 2025, 16:35
Official
Hello Katlego,
We are closing the complaint. If you need anything, feel free to reach out to us.
You can contact us by phone at ***or email us at ***.
We are here to help.
We are closing the complaint. If you need anything, feel free to reach out to us.
You can contact us by phone at ***or email us at ***.
We are here to help.
Best regards,