Unauthorized payment on Edgars Account

This company must be the worst company out there when it comes to customer service.On our June 2024 statement an amount of R59 appeared for payment for Mobile Content subscription from Blue label which we only found out later after we started to query the payment.Every month that same amount appeared on our statement. I December 2024 it appeared no less than 4 times on the same staement.My wife started to log complaints and here are all the ref numbers. 14/07/25 35159827 spoke to Lolita 10/6/25 32217247 spoke to Zacary 5/5/25 REFUND REF NO. RR20250505-110343 5/5/25 CANCELATION CHARGES CN20250505-11110342 Still no feedback.On 29/7/25 spoke to Devon to follow up. Ref no. 36590448 11/08/25 followed up spoke to Yola. Sent power of attorney to Yolisha who gave me a different tel number to use. i spoke to Mickyle and was told that he will send my complaint to head office and they will reply within 24 working hours. today it is 25/08/25 and no feedback.Blue label pay back my money I never gave you any consent for whatever Mobile content subscription is. Please provide me with the tape contract if you do not believe me. t To this day I still do not know what I got for my R59 each month. And remove that payment from my EDGARS ACCOUNT ASAP.