Review ofBlue Security
Blue Security
1.8|13 reviews
Responds in 67 hours 57 min
AK
Anwar K
1 reviews | Active since Member
13 Nov 2025, 11:13
Theft by blue security's
The very same company we use to keep us safe , is *****ing from us. I took a 3 year contract which ended 6 months ago. It included extra fees for the alarm system we purchased. They have still been taking out money for the system which has been paid for. It's unbelievable
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Replies (106)Blue Security's replyOfficial
13 Nov 2025, 11:59Dear Anwar
Thank you for bringing your concerns to our attention.
Please accept our sincere apologies for any inconvenience caused.
We do strive to provide an exceptional customer experience and value our customers satisfaction, we must emphasize that we take all feedback seriously.
Your concerns have been escalated to the Retentions departmental manager who will contact you to resolve.
Thank you for bringing your concerns to our attention.
Please accept our sincere apologies for any inconvenience caused.
We do strive to provide an exceptional customer experience and value our customers satisfaction, we must emphasize that we take all feedback seriously.
Your concerns have been escalated to the Retentions departmental manager who will contact you to resolve.
Best regards,
Blue Security's reply13 Nov 2025, 11:59
Official
Dear Anwar
Thank you for bringing your concerns to our attention.
Please accept our sincere apologies for any inconvenience caused.
We do strive to provide an exceptional customer experience and value our customers satisfaction, we must emphasize that we take all feedback seriously.
Your concerns have been escalated to the Retentions departmental manager who will contact you to resolve.
Thank you for bringing your concerns to our attention.
Please accept our sincere apologies for any inconvenience caused.
We do strive to provide an exceptional customer experience and value our customers satisfaction, we must emphasize that we take all feedback seriously.
Your concerns have been escalated to the Retentions departmental manager who will contact you to resolve.
Best regards,
Blue Security's replyOfficial
17 Nov 2025, 08:56Dear Anwar,
I believe you have been contacted by our Retentions team and received a fee reduction as well as free months for December, January and February. kindly confirm if you are happy with with decision.
I believe you have been contacted by our Retentions team and received a fee reduction as well as free months for December, January and February. kindly confirm if you are happy with with decision.
Best regards,
Blue Security's reply17 Nov 2025, 08:56
Official
Dear Anwar,
I believe you have been contacted by our Retentions team and received a fee reduction as well as free months for December, January and February. kindly confirm if you are happy with with decision.
I believe you have been contacted by our Retentions team and received a fee reduction as well as free months for December, January and February. kindly confirm if you are happy with with decision.
Best regards,