INSTEAD OF ASSISTING LET US JUST CANCEL THE SERVICE WITH IMMEDIATE AFFECT!!!!

We've been experiencing problems with our wi-fi every year around March, April and May. This year on the 16th of April I reported a problem which occurs every year, eventually we had no service, I've spoken to them everyday with regards to this problem.. Everybody kept apologizing but nothing happened. They supplied me with an LTE Router on the 23rd of April 2021 (with no strings attached as per their receptionist Jeanette), on the 30th of April that data on the LTE Router was finished. I contacted their technical department on Saturday the 1st of May 2021, and the poor guy was trying to assist every which way he could, but to no avail all he could tell me was that he was waiting on his boss. On the 2nd of May 2021, he forwarded me a screenshot from MTN with the info that the DATA will only be available on the 6th of May 2021. On the 3rd of May I contacted him and the office, only to receive 10G of DATA at +- 17:00 on May 3 (according to the boss) (now please note, there are 3 gamers at home, we are working from home, and we stream, so we rely on the wireless uncapped service), only for the DATA to run out at 20:15 that same day (3 May 2021). On Tuesday the 4th of May 2021 I've been asked to buy my own data until the 6th of May (please note the LTE Router was their resolution until the rocket at the tower can be replaced only at the end of May, with no strings attached), I the e-mailed the Manager Pedro and asked him what are they going to do to resolve my problem on my wi-fi, his response was to tell me that he is sorry for the lack of service and that it is very clear that his technical team is not capable of sorting out issues, and that "they now will not continue to supply wireless services to our area and that they do not intend to offer me any other options at all". I phoned him and his response after some conversation he was becoming a bit agitated and he responded that he was tired of losing money and will not continue to do so..