BS
BLUE SKY COMMUNICATIONS
Claimed Business
BS
BLUE SKY COMMUNICATIONS
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.5|2 Reviews
May '25 - Apr '26
5(0%)
4(50%)
3(0%)
2(0%)
1(50%)
5(0%)
4(50%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About BLUE SKY COMMUNICATIONS
BLUE SKY COMMUNICATIONS has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked BLUE SKY COMMUNICATIONS across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSB
Stephan B
1 reviews | Active since Jan 2020
18 Jul 2025, 19:14
Not perfect but worth considering
I have been contracted with ISPs who provide a more stable connection in the past. However, support can be messaged easily via WhatsApp and responds mostly on the day, often within minutes. Outside of occasional issues I receive the speed I paid for with low latency.
Helpful (0)
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Stephan B
1 reviews | Active since Jan 2020
18 Jul 2025, 19:14
Not perfect but worth considering
I have been contracted with ISPs who provide a more stable connection in the past. However, support can be messaged easily via WhatsApp and responds mostly on the day, often within minutes. Outside of occasional issues I receive the speed I paid for with low latency.
0
Replies (0)SB
Stephan B
1 reviews | Active since Jan 2020
17 Jul 2025, 23:09
The Kennedy - consider alternatives
Compared to the ISP at the previous complex I stayed at, being forced to be a client with Blue sky for a fiber connection is regrettable. I barely thought about my internet in the past. Now I have to have their number on hand incase: - My internet is pause (even if though paid in full) - Something breaks on their side and the configuration changes, dropping my internet connection - Some update is implement that breaks the system, leaving us without internet. They feel like a start-up maskarading as a competent company. Support tickets logged on their online portal are closed without being resolved. To be fair, the tickets are pointless since they don't respond to them. They leave much to be desired. Consider alternative options if you can.
Helpful (0)
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Stephan B
1 reviews | Active since Jan 2020
17 Jul 2025, 23:09
The Kennedy - consider alternatives
Compared to the ISP at the previous complex I stayed at, being forced to be a client with Blue sky for a fiber connection is regrettable. I barely thought about my internet in the past. Now I have to have their number on hand incase: - My internet is pause (even if though paid in full) - Something breaks on their side and the configuration changes, dropping my internet connection - Some update is implement that breaks the system, leaving us without internet. They feel like a start-up maskarading as a competent company. Support tickets logged on their online portal are closed without being resolved. To be fair, the tickets are pointless since they don't respond to them. They leave much to be desired. Consider alternative options if you can.
0
Replies (0)AN
Anbin N
1 reviews | Active since Jan 2020
29 Jun 2024, 07:54
Fiber: The Kennedy Complex, JHB
Pathetic service. They migrated us users to a new portal without even communicating. I called the office three times yesterday, was assured by Miguel and Jose that a technician will resolve, nothing happened, nor did the technician pitch. No on answers or responds to the support line. Waste of money and time, stay away, find alternate service provider.
Helpful (0)
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Anbin N
1 reviews | Active since Jan 2020
29 Jun 2024, 07:54
Fiber: The Kennedy Complex, JHB
Pathetic service. They migrated us users to a new portal without even communicating. I called the office three times yesterday, was assured by Miguel and Jose that a technician will resolve, nothing happened, nor did the technician pitch. No on answers or responds to the support line. Waste of money and time, stay away, find alternate service provider.
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Replies (0)SB
Sukoluhle B
1 reviews | Active since Jan 2020
22 Sept 2022, 21:06
Blue sky communication
Recently moved in at Mason Arbour town in Amanzimtoti, KZN South Coast. All I can say is TERRIBLE service, Wi-Fi has been down a total of 6 times in less than 4 weeks, if it’s not down it’s super slow and all I get is excuses about the back office.As I type this review, yet again it’s down!! I’ve been calling the customer care line 0691200625 and NO answer. I’m frustrated, annoyed and fed up!!! Pathetic service, utterly useless!!!!
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Sukoluhle B
1 reviews | Active since Jan 2020
22 Sept 2022, 21:06
Blue sky communication
Recently moved in at Mason Arbour town in Amanzimtoti, KZN South Coast. All I can say is TERRIBLE service, Wi-Fi has been down a total of 6 times in less than 4 weeks, if it’s not down it’s super slow and all I get is excuses about the back office.As I type this review, yet again it’s down!! I’ve been calling the customer care line 0691200625 and NO answer. I’m frustrated, annoyed and fed up!!! Pathetic service, utterly useless!!!!
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Replies (0)SB
Stephan B
1 reviews | Active since Jan 2020
8 Feb 2022, 05:50
Can't complain about a service if you never get it
Moved in to a new apartment where blue sky is the main provider. They are slow to respond and after a week I still have no internet even with everything in place. Every step of their service results in some problem popping up. WhatsApp communication takes 4 hours to respond and tri do calling their support line and it just kept on ringing.
Helpful (0)
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Stephan B
1 reviews | Active since Jan 2020
8 Feb 2022, 05:50
Can't complain about a service if you never get it
Moved in to a new apartment where blue sky is the main provider. They are slow to respond and after a week I still have no internet even with everything in place. Every step of their service results in some problem popping up. WhatsApp communication takes 4 hours to respond and tri do calling their support line and it just kept on ringing.
0
Replies (0)SA
Shantell A
1 reviews | Active since Jan 2020
6 May 2021, 09:27
INSTEAD OF ASSISTING LET US JUST CANCEL THE SERVICE WITH IMMEDIATE AFFECT!!!!
We've been experiencing problems with our wi-fi every year around March, April and May. This year on the 16th of April I reported a problem which occurs every year, eventually we had no service, I've spoken to them everyday with regards to this problem.. Everybody kept apologizing but nothing happened. They supplied me with an LTE Router on the 23rd of April 2021 (with no strings attached as per their receptionist Jeanette), on the 30th of April that data on the LTE Router was finished. I contacted their technical department on Saturday the 1st of May 2021, and the poor guy was trying to assist every which way he could, but to no avail all he could tell me was that he was waiting on his boss. On the 2nd of May 2021, he forwarded me a screenshot from MTN with the info that the DATA will only be available on the 6th of May 2021. On the 3rd of May I contacted him and the office, only to receive 10G of DATA at +- 17:00 on May 3 (according to the boss) (now please note, there are 3 gamers at home, we are working from home, and we stream, so we rely on the wireless uncapped service), only for the DATA to run out at 20:15 that same day (3 May 2021). On Tuesday the 4th of May 2021 I've been asked to buy my own data until the 6th of May (please note the LTE Router was their resolution until the rocket at the tower can be replaced only at the end of May, with no strings attached), I the e-mailed the Manager Pedro and asked him what are they going to do to resolve my problem on my wi-fi, his response was to tell me that he is sorry for the lack of service and that it is very clear that his technical team is not capable of sorting out issues, and that "they now will not continue to supply wireless services to our area and that they do not intend to offer me any other options at all". I phoned him and his response after some conversation he was becoming a bit agitated and he responded that he was tired of losing money and will not continue to do so..
Helpful (0)
|Replies (0)SA
Shantell A
1 reviews | Active since Jan 2020
6 May 2021, 09:27
INSTEAD OF ASSISTING LET US JUST CANCEL THE SERVICE WITH IMMEDIATE AFFECT!!!!
We've been experiencing problems with our wi-fi every year around March, April and May. This year on the 16th of April I reported a problem which occurs every year, eventually we had no service, I've spoken to them everyday with regards to this problem.. Everybody kept apologizing but nothing happened. They supplied me with an LTE Router on the 23rd of April 2021 (with no strings attached as per their receptionist Jeanette), on the 30th of April that data on the LTE Router was finished. I contacted their technical department on Saturday the 1st of May 2021, and the poor guy was trying to assist every which way he could, but to no avail all he could tell me was that he was waiting on his boss. On the 2nd of May 2021, he forwarded me a screenshot from MTN with the info that the DATA will only be available on the 6th of May 2021. On the 3rd of May I contacted him and the office, only to receive 10G of DATA at +- 17:00 on May 3 (according to the boss) (now please note, there are 3 gamers at home, we are working from home, and we stream, so we rely on the wireless uncapped service), only for the DATA to run out at 20:15 that same day (3 May 2021). On Tuesday the 4th of May 2021 I've been asked to buy my own data until the 6th of May (please note the LTE Router was their resolution until the rocket at the tower can be replaced only at the end of May, with no strings attached), I the e-mailed the Manager Pedro and asked him what are they going to do to resolve my problem on my wi-fi, his response was to tell me that he is sorry for the lack of service and that it is very clear that his technical team is not capable of sorting out issues, and that "they now will not continue to supply wireless services to our area and that they do not intend to offer me any other options at all". I phoned him and his response after some conversation he was becoming a bit agitated and he responded that he was tired of losing money and will not continue to do so..
0
Replies (0)AT
Alexa T
1 reviews | Active since Jan 2020
1 May 2020, 17:53
Blue Sky SA - Graaff-Reinet DAYLIGHT ROBBERY
I am extremely fed up with this internet provider. Pay for 4meg line at R860 per month and you don't even get that amount out. At present moment I'm getting 1.4meg since 30 April +-22:00 and its 1 May 19h50. Their technicians don't answer their phones. Consistent problems since we started our journey with them. Daylight robbery. Always an excuse. They dont email their customers warning them they are upgrading towers. I went to their offices and the manager said they did warn customers on Facebook. Not everyone has Facebook like I did at that time. They have excuses, no batter, bad weather, no sun to charge batteries. problem with signal blah blah blah. IM OVER IT!!!! With the lock-down people have to work from home. Some children are home-schooled in the area that relies on the internet (the reason why we got internet in the first place) FED UP. Those in Graaff-Reinet do not get Blue Sky at all. Go seek internet at Next4. Actually, to be honest Telkom might even be better (no jokes)
Helpful (0)
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Alexa T
1 reviews | Active since Jan 2020
1 May 2020, 17:53
Blue Sky SA - Graaff-Reinet DAYLIGHT ROBBERY
I am extremely fed up with this internet provider. Pay for 4meg line at R860 per month and you don't even get that amount out. At present moment I'm getting 1.4meg since 30 April +-22:00 and its 1 May 19h50. Their technicians don't answer their phones. Consistent problems since we started our journey with them. Daylight robbery. Always an excuse. They dont email their customers warning them they are upgrading towers. I went to their offices and the manager said they did warn customers on Facebook. Not everyone has Facebook like I did at that time. They have excuses, no batter, bad weather, no sun to charge batteries. problem with signal blah blah blah. IM OVER IT!!!! With the lock-down people have to work from home. Some children are home-schooled in the area that relies on the internet (the reason why we got internet in the first place) FED UP. Those in Graaff-Reinet do not get Blue Sky at all. Go seek internet at Next4. Actually, to be honest Telkom might even be better (no jokes)
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Replies (0)