Blue Strata Properties

No service from Property Agent Blue Strata Rietondale Pretoria

If you want no service from your property management contact Blue Strata Properties. My girl had an issue more than a year ago she emailed them and no reply. I thought may they didn't receive it so tried myself, emailed them on officeadmin@bluestrata.biz 10th Jan at 17:29 explaining the issue and even attached photos and videos. My girl told me they will not reply and by the 14th not receiving even a acknowledgment on my mail I phoned the number 083 402 5233 at 08:51 and spoke to Manuel. I asked to speak to the Principal and he asked if he could maybe help what is this about. I started to explain the issue and he said "o yes wait a min I've seen this complaint mmmm Mr. Miles" so obviously he read the mail. He then started reading from my mail and I said ok I can see you received my mail as you are reading from it could you not just acknowledge the mail and that you are attending to my complaint, I said how do you do business and treat your clients if you don't even acknowledge a mail. He then told me he will get Dr. van Stratan the Principal to contact me and low and behold it's the 17th already no mail no phone call why go to a Property Agent if they do not acknowledge your complaints are you as client not important enough.