This hotel is deteriorating

I had a terrible experience with this hotel! I don’t think I will ever go back there again! First and far most I had to pay an extra amount because my reservation was mixed up, it did not include my younger brother who is 4 years old. They made me pay for an adult price for breakfast instead of paying for a child! Secondly the towels had stains on them. Lastly they gave someone else our parking bay while we went out for dinner, at that time we had not even checked out!! My family were not happy at all!