1 reviews | Active since Member
I bought a Blue Nova BN13V 108 1.4K battery with BT in March 2022 from a reputable supplier. I had problems with this battery and it was send in for testing and analysis where it was found that the battery was faulty. Due to the effect that my model battery was discontinued, My battery can not be replaced with a new battery. Instead I was offered a credit of R220.57. My purchase amount was +- R9000.00 and this is what they are willing to offer for a battery still under warrantee. A three year warrantee period has not even expired. This is a significant monetary loss and for something that is proclaimed will last ten years. NOT!!!! The use of my battery was only to power my 12V fridge. I would have thought the amicable outcome seeing my model battery being the BT is discontinued, the offer should have been the same battery but without the BT which is not discontinued and that would have been excepted by me as I am very understanding and are always willing to compromise, but no offer has even been made. This is terrible and I will not recommend anyone in the market for any battery to purchase a Blue Nova product. When it worked it worked well. I could even understand that it go faulty. That happens, nothing is perfect, but the response and the willingness to accommodate the issue by Blue Nova is disgraceful and leaves me with a huge loss now having to buy a new battery and this is for something I would have thought will last at least half of it's predicted lifespan not the less of a third that mine has done. BLUE NOVA I URGE YOU TO DO THE RIGHT THING AND REPLACE MY BATTERY WITH A NEW UNIT. It does not have to be the BT type. Ticket #28252
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