Unacceptable Service

On the 30 September 2024 I taken my vehicle to Bluff Tyres Pinetown to have my alignment done. I been observing the screen indicating my camber been out of range however the technican completed the alignment inspection and switched the screen off. I approached the technician and questioned him about the camber adjustment that was not properly done. The technician told me that the sun rays was shining on the alignment sensors that caused an out of range indication. The technician was also incapable of giving me a printout indicating to me that their printer was out of order. I called the owner at Bluff who never answered my call but he read my watsapp message and also never rep****. I then proceeded to Tiger Wheel and they aligned the camber perfectly. Service of this nature is totally unacceptable and misleading to customers who are not knowledgeable.