Do NOT Trust BM Mobile – They Damaged My Car and Still Wanted More Money!

I am beyond frustrated and disappointed with BM Mobile in Gauteng. This is a warning to the public: do not take your car there, they are unprofessional, dishonest, and careless.

I brought my car in for a smoking issue. It was still drivable when I left it with them. They told me it was a cylinder problem and claimed to have done a full inspection. They insisted they did the work but when I got the car back, it was in a much worse condition:

The car now vibrates heavily

It smokes worse than before

It now has oil leaks

It had no petrol, even though they said it was tested

Before they would even give me my keys, I was forced to pay no proof of work(Pictures), no parts shown, and no paperwork. After I paid, Kea, who had been taking my calls, completely stopped responding. I had to go in person to collect the car. Their workshop was filthy and disorganised, with cars dumped everywhere.

Then, as I was leaving, Tshepo suddenly told me not to take the car and that I now needed to pay more money for an engine overhaul. He kept trying to offer "discounts," which only made me more suspicious. I started to seriously doubt if they had even worked on my car at all, or if they just took the money and threw in random parts from other cars. Nothing they said added up.

I ended up towing the car home at my own cost. It’s now in a worse state than when I took it to them.

This entire experience has left me angry, hurt, and feeling ****med. I trusted BM Mobile and was met with lies, poor service, and total disrespect. They took my money and gave me back a damaged vehicle.

Please, for your own safety and sanity avoid BM Mobile in Gauteng. Don’t make the mistake I did.