BM Mobile
Claimed Business
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
-100Unlikely
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencesS
shumisani S
1 reviews | Active since Jan 2020
29 Aug 2025, 15:08
Service is absolutely terrible No professionalism, just lies, ****s, and *****
BAD Bad Service from B MOBILE REPAIRS & TOWING SERVICES(353 Boyes Cres, Grootfontein Country Estates, 0081, South Africa) The worst workshop you could ever take your car to. The service is absolutely terrible No professionalism, just lies, ****s, and *****. Stay far away
Helpful (0)
|Replies (0)sS
shumisani S
1 reviews | Active since Jan 2020
29 Aug 2025, 15:08
Service is absolutely terrible No professionalism, just lies, ****s, and *****
BAD Bad Service from B MOBILE REPAIRS & TOWING SERVICES(353 Boyes Cres, Grootfontein Country Estates, 0081, South Africa) The worst workshop you could ever take your car to. The service is absolutely terrible No professionalism, just lies, ****s, and *****. Stay far away
0
Replies (0)LV
Lebohang V
1 reviews | Active since Jan 2020
29 Jul 2025, 20:54
Do NOT Trust BM Mobile – They Damaged My Car and Still Wanted More Money!
I am beyond frustrated and disappointed with BM Mobile in Gauteng. This is a warning to the public: do not take your car there, they are unprofessional, dishonest, and careless. I brought my car in for a smoking issue. It was still drivable when I left it with them. They told me it was a cylinder problem and claimed to have done a full inspection. They insisted they did the work but when I got the car back, it was in a much worse condition: The car now vibrates heavily It smokes worse than before It now has oil leaks It had no petrol, even though they said it was tested Before they would even give me my keys, I was forced to pay no proof of work(Pictures), no parts shown, and no paperwork. After I paid, Kea, who had been taking my calls, completely stopped responding. I had to go in person to collect the car. Their workshop was filthy and disorganised, with cars dumped everywhere. Then, as I was leaving, Tshepo suddenly told me not to take the car and that I now needed to pay more money for an engine overhaul. He kept trying to offer "discounts," which only made me more suspicious. I started to seriously doubt if they had even worked on my car at all, or if they just took the money and threw in random parts from other cars. Nothing they said added up. I ended up towing the car home at my own cost. It’s now in a worse state than when I took it to them. This entire experience has left me angry, hurt, and feeling ****med. I trusted BM Mobile and was met with lies, poor service, and total disrespect. They took my money and gave me back a damaged vehicle. Please, for your own safety and sanity avoid BM Mobile in Gauteng. Don’t make the mistake I did.
Helpful (0)
|Replies (0)LV
Lebohang V
1 reviews | Active since Jan 2020
29 Jul 2025, 20:54
Do NOT Trust BM Mobile – They Damaged My Car and Still Wanted More Money!
I am beyond frustrated and disappointed with BM Mobile in Gauteng. This is a warning to the public: do not take your car there, they are unprofessional, dishonest, and careless. I brought my car in for a smoking issue. It was still drivable when I left it with them. They told me it was a cylinder problem and claimed to have done a full inspection. They insisted they did the work but when I got the car back, it was in a much worse condition: The car now vibrates heavily It smokes worse than before It now has oil leaks It had no petrol, even though they said it was tested Before they would even give me my keys, I was forced to pay no proof of work(Pictures), no parts shown, and no paperwork. After I paid, Kea, who had been taking my calls, completely stopped responding. I had to go in person to collect the car. Their workshop was filthy and disorganised, with cars dumped everywhere. Then, as I was leaving, Tshepo suddenly told me not to take the car and that I now needed to pay more money for an engine overhaul. He kept trying to offer "discounts," which only made me more suspicious. I started to seriously doubt if they had even worked on my car at all, or if they just took the money and threw in random parts from other cars. Nothing they said added up. I ended up towing the car home at my own cost. It’s now in a worse state than when I took it to them. This entire experience has left me angry, hurt, and feeling ****med. I trusted BM Mobile and was met with lies, poor service, and total disrespect. They took my money and gave me back a damaged vehicle. Please, for your own safety and sanity avoid BM Mobile in Gauteng. Don’t make the mistake I did.
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Replies (0)SS
Sizwe S
1 reviews | Active since Jan 2020
18 Sept 2024, 10:40
Worse service ever received.
On 24 July 2024, I contacted BM Mobile to come and install my water pump on my BMW E90 323i, The tech came and installed the water pump however they damaged my water pump plug which led to the water pump not fully functioning, I have reported the matter to the owner which was not helpful he refuses to deal with my case the call ended ugly where the owner was swearing at me with my mother`s private parts. I am an advocate of supporting black-owned businesses but to be treated with so much disrespect is uncalled for. I have since referred the matter to RMI for assistance since I could not be assisted by these people.
Helpful (0)
|Replies (0)SS
Sizwe S
1 reviews | Active since Jan 2020
18 Sept 2024, 10:40
Worse service ever received.
On 24 July 2024, I contacted BM Mobile to come and install my water pump on my BMW E90 323i, The tech came and installed the water pump however they damaged my water pump plug which led to the water pump not fully functioning, I have reported the matter to the owner which was not helpful he refuses to deal with my case the call ended ugly where the owner was swearing at me with my mother`s private parts. I am an advocate of supporting black-owned businesses but to be treated with so much disrespect is uncalled for. I have since referred the matter to RMI for assistance since I could not be assisted by these people.
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Replies (0)A
Aubrey
1 reviews | Active since Jan 2020
25 Apr 2024, 06:25
Appreciation... 🫡🙌🏼
i really appreciate you guys' continued work on my car You guys are still amazing after all these years 🫡🙌🏼must honestly say i was never let down even in a breakdown thank you and continue (been with you guys for 6 years now)
Helpful (0)
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Aubrey
1 reviews | Active since Jan 2020
25 Apr 2024, 06:25
Appreciation... 🫡🙌🏼
i really appreciate you guys' continued work on my car You guys are still amazing after all these years 🫡🙌🏼must honestly say i was never let down even in a breakdown thank you and continue (been with you guys for 6 years now)
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Replies (0)CB
Chris B
1 reviews | Active since Jan 2020
6 Jan 2024, 06:32
Go to guys
These are my go to guys for my very loved BMW, they are always good with booking and doing the job properly, havent had anything to worry about since I've started using them, and they are because they come to you.
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Anonymous
1 reviews | Active since Jan 2020
2 Dec 2023, 12:35
Poor Customer Experience.
Judging by the inability of the company to simply set up a measly appointment I would rate the service isn’t the greatest. I have been reaching out to these guys. Is the Instagram page and have been chatting to the administrator there. They were quick to send the quotation and made promises of coming out on the same day for the oil service. They asked me to send my location and VIN and it has been a struggle since to merely get a response from them. They just go in read my messages but don’t even bother to respond. I am utterly disappointed when I had so much faith in the team.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
2 Dec 2023, 12:35
Poor Customer Experience.
Judging by the inability of the company to simply set up a measly appointment I would rate the service isn’t the greatest. I have been reaching out to these guys. Is the Instagram page and have been chatting to the administrator there. They were quick to send the quotation and made promises of coming out on the same day for the oil service. They asked me to send my location and VIN and it has been a struggle since to merely get a response from them. They just go in read my messages but don’t even bother to respond. I am utterly disappointed when I had so much faith in the team.
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Replies (0)I
Itumeleng
1 reviews | Active since Jan 2020
9 Nov 2023, 14:32
Good service
The service that was provided to me was clear and good. The car had an issue with the oil filter hosing and water pipe, it was fixed around August and i never had any issues with those things ,the car is still functioning perfectly.
Helpful (0)
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Itumeleng
1 reviews | Active since Jan 2020
9 Nov 2023, 14:32
Good service
The service that was provided to me was clear and good. The car had an issue with the oil filter hosing and water pipe, it was fixed around August and i never had any issues with those things ,the car is still functioning perfectly.
0
Replies (0)SM