SS
shumisani S
Active since Aug 2025
5
Reviews
0
Industries
Reviews
5 reviews4 months ago
Poor Service by nike SA
I placed an order on 27 November 2025 with an expected delivery date of 7 December 2025. On 2 December, after not receiving any update, I contacted an agent via your website to follow up on the order. After waiting for over an hour on the chat, I was informed that the order could not be fulfilled. The agent then stated that the order would be cancelled, proceeded to cancel it, and immediately ended the chat without any further explanation or assistance. This experience is extremely disappointing and reflects poor customer service. It is unacceptable that customers are allowed to place orders for items that are not available. Even more concerning is the lack of communication throughout the process. Had I not followed up myself, no action would have been taken. I expect a clear explanation for this failure, as well as confirmation of the cancellation and details regarding any refunds due. This level of service does not meet reasonable customer expectations.
0 replies
8 months ago
Service is absolutely terrible No professionalism, just lies, ****s, and *****
BAD Bad Service from B MOBILE REPAIRS & TOWING SERVICES(353 Boyes Cres, Grootfontein Country Estates, 0081, South Africa) The worst workshop you could ever take your car to. The service is absolutely terrible No professionalism, just lies, ****s, and *****. Stay far away
0 replies
8 months ago
OUTsurance warranty Dep They dont care about you.
OUTsurance Negligence in Authorising Engine Rebuild On 14 March 2025, I lodged a claim with OUTsurance (Claim Number: 403323575), clearly stating that my vehicle appeared to be mixing oil and water. OUTsurance instructed me to take the vehicle to any RMI-approved workshop for diagnosis. On 17 March 2025, I took the car to B Mobile Mechanic. They diagnosed the vehicle and recommended a coolant flush. I also asked them to replace the serpentine belt tensioner, which is routine maintenance. During this maintenance, the engine seized. B Mobile admitted responsibility for the damage and lodged a claim with their insurer — which also happens to be OUTsurance. OUTsurance sent an assessor to inspect the damage. Here’s where the problem lies: despite clear signs that B Mobile did not have the capacity to carry out a competent engine rebuild, OUTsurance approved and paid for them to do exactly that. The correct, permanent solution would have been to replace the engine or settle the vehicle finance with the bank. After the rebuild, the vehicle travelled less than 350 km before the engine started knocking again — proving the repair was ineffective. This outcome was entirely foreseeable if the assessor had exercised proper skill, care, and judgement. In my view, this amounts to negligence by both OUTsurance and their appointed assessor. Their decision has caused me ongoing financial loss, inconvenience, and the continued use of a defective vehicle. I am now demanding that OUTsurance: Accept full responsibility for authorising the rebuild; and Provide a permanent remedy — either replace the engine to OEM standard or settle the car with the bank in full. If OUTsurance fails to resolve this matter promptly
53 replies
8 months ago
****mers. *****ster
Try them if you want to end up in tears. It’s the worst experience—terrible service, rude staff, and a complete lack of support. They will rip you off without a second thought—absolute ****mers
0 replies
8 months ago
OUTsurance Warranty Department
The OUTsurance Warranty Department is the worst. Don’t bother with them—they’re not there to support you, and they clearly don’t care about their customers.
424 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (100%)