Horrible service.

Took my new car in for hail damage at Zambezi arc and when collecting my car they had replaced my new car key battery with a flat one and had ****** both my retractable boot covers and replaced them with old grey ones. Complained several times for them to return all my originals but till today they giving me a run around. BMW Sa was informed but they were adamant they didn’t do that. If they can ***** those things imagine what they do to our engines when they go for repairs. I hate this place. They must close shop because they really cause unnecessary stress. I’ll never take my car there for anything.