Poor service received from Clearwater bmw: case 8102409864

I am writing this complaint due to poor service I continue to receive from Clearwater bmw Roodepoort. Last year 2022 around April/ may my car (135M Sport 2020 model ) was taken in for tyre replacement along with wheel alignment. Upon receiving the car, I was not happy with its condition of which I took it back to bmw Clearwater to have it fixed and they say they did but still my car was not in the right condition. And so I took it back for the third time this time a technician was allocated to take a drive with me and we observed that the car was pulling towards the right side their technician said this would be the case due to poorly structured South African roads of which I disagreed because prior the car was in perfect condition. Now to my annoyance, a few months later ( in less than 10000km ) my car has been taken in for repairs with 2 front tires being damaged due to wheel alignment that was not done correctly, NOW they are refusing to take responsibility for their poor service ( assigning *********** technicians to work on my car). Now this guy called derek russel his coming up with story saying I drove my car with flat tyres, forgetting that bmw tells you if there is a flat or if tyres a not balanced . Now I need to buy new tyres because of their incompetence. 😡😡😡