AVOID BMW EAST RAND LIKE THE PLAGUE !!

<div>URGENT: AVOID THIS DEALER AT ALL COSTS IF YOU HAVE A TRADE IN. If it was possible to choose zero stars, I would have. My original review was removed because they said I had entered personal information without consent. This is not true, I had only noted names of the guilty people, who all of you should be aware of. Clearly they are concerned that I had posted revealing truths about their bad practice. In essence, the salesman, always has to trot off to the Sales Manager, to get the decision on trade in figures, therefore it is fair to aim this account of my experience to him. I visited their East And dealership in late March 2025 with an X5 M50i to trade in, against a similar quality (albeit 2 years younger) model X6. They had been discussing my trade in with other dealers for c. A week and the majority of trade in offers I had received were between R1 - 1.1m. They wouldn’t give me a figure whilst I was there, they said they would let me know. And did they, an offer of R800k!! I was so angry but anyway I moved on a did trade the car for R1.1m a few days later. A little while later, I saw they still had the X6 I was originally interested in, so I made contact again by phone and told them about a different car I had the trade in. This 2nd salesman seemed very keen for me to drive over with the car to discuss, which I did (30 min drive!). After completing all the details, he asked to wait at his desk whilst he went to see his Sales Manager, for a trade in figure. When he returned, he said something very strange and familiar - Could he give me a call later with final figures 🤣🤣. Just so you readers know, just that morning, I had been offered R1.3m trade in value for this car of mine. When the call eventually came at 5.20pm (after I texted him at 5pm to remind him to revert before end of business) he sheepishly planed that they could only go to R1m as a trade in figure for my car. Now, it doesn’t take a genius to work out that on both occasions, with separate salesmen, (but the same Sales Manager), that they offered R300k less both times n 2 different cars……. If you are in the market to change your car and you are looking to trade yours in, I would URGE you to look elsewhere. They clearly operate that business by ‘lowballing’ customers trade in vehicles, that was certainly my experience on 2 separate occasions. BEWARE!!</div>