BMW Financial services
Claimed Business
BMW Financial services
Claimed Business
11 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
0Trustindex Rating
#69Ranked In Financial Services
35 hours 5 minutesAverage Time To Reply
-100 NPSRecommended: Unlikely
Replied to 36% of negative reviews
Typically takes less than 35 hours 5 min to reply
TrustIndex
0
Score
Ranking
#69
in Financial Services
Avg Reply
35 hours 5 minutes
NPS Score
-100
Recommended: Unlikely
Replied to 36% of negative reviews
Typically takes less than 35 hours 5 min to reply
Review Distribution
1|11 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRJ
Richard-Kyle Jackson
1 reviews | Active since Jan 2020
10 Mar 2026, 14:49
Absolutely terrible ...
Absolutely terrible experience I do not recommend Better cars out there for cheaper Absolute ******* Day light *******
Helpful (0)
|Replies (0)RJ
Richard-Kyle Jackson
1 reviews | Active since Jan 2020
10 Mar 2026, 14:49
Absolutely terrible ...
Absolutely terrible experience I do not recommend Better cars out there for cheaper Absolute ******* Day light *******
0
Replies (0)EK
Emmanuel K
1 reviews | Active since Jan 2020
27 Feb 2026, 09:45
Car registration documents
Request your car registration papers as soon as it is paid up to avoid disappointments. I was told submit proof of last Payment which was 11 years ago(2015). No summons or judgment ever against me. Two cars financed simultaneously but they say one is 11 years in areas. JUST A WARNING. GET YOUR DOCUMENTS AS SOON AS ACCOUNT IN PAID IN FULL, BECAUSE THEY WILL NEVER BOTHER TO GIVE YOU CAR REGISTRATION PAPERS UNLESS YOU REQUEST.
Helpful (0)
|Replies (0)EK
Emmanuel K
1 reviews | Active since Jan 2020
27 Feb 2026, 09:45
Car registration documents
Request your car registration papers as soon as it is paid up to avoid disappointments. I was told submit proof of last Payment which was 11 years ago(2015). No summons or judgment ever against me. Two cars financed simultaneously but they say one is 11 years in areas. JUST A WARNING. GET YOUR DOCUMENTS AS SOON AS ACCOUNT IN PAID IN FULL, BECAUSE THEY WILL NEVER BOTHER TO GIVE YOU CAR REGISTRATION PAPERS UNLESS YOU REQUEST.
0
Replies (0)MM
DB
Daniel B
1 reviews | Active since Jan 2020
9 Dec 2025, 08:57
BMW only care about your money
BMW Finance does not care a bit about their customers. Think VERY careful before you buy a car from them. I had 4 cars that was financed via BMW financial services. When I lost my income this year - I had to sell my M240 x-drive and settle the outstanding fees. I reached out for assistance and was told - up yours. Pay up. Now I am out of money and trying to establish a business, but they refused to assist with the with the M135. Same answer, we don't care. I offered to pay R 11 000 pm which was rejected. So my warning is this - they will NOT help and they don't care. Buy at your own risk
Helpful (0)
|Replies (0)DB
Daniel B
1 reviews | Active since Jan 2020
9 Dec 2025, 08:57
BMW only care about your money
BMW Finance does not care a bit about their customers. Think VERY careful before you buy a car from them. I had 4 cars that was financed via BMW financial services. When I lost my income this year - I had to sell my M240 x-drive and settle the outstanding fees. I reached out for assistance and was told - up yours. Pay up. Now I am out of money and trying to establish a business, but they refused to assist with the with the M135. Same answer, we don't care. I offered to pay R 11 000 pm which was rejected. So my warning is this - they will NOT help and they don't care. Buy at your own risk
0
Replies (0)WM
Wiseman M
1 reviews | Active since Jan 2020
11 Nov 2025, 14:29
BMW financial appalling service
Treatment from BMW financial appalling. I have an account with them, had my car repossessed due to 2.5 months worth of outstanding installments. I offered to pay double the outstanding amount, I got rejected. I did not car about the car anymore. After auction now the shortfall, I made a settlement offer, I spoke to a guy by the name of Conrad. For a month now he kept saying I will escalate, after 4 follow ups still have not escalated. If they offer finance from them, REFUSE AND RUN as fast as you can.
Helpful (0)
|Replies (0)WM
Wiseman M
1 reviews | Active since Jan 2020
11 Nov 2025, 14:29
BMW financial appalling service
Treatment from BMW financial appalling. I have an account with them, had my car repossessed due to 2.5 months worth of outstanding installments. I offered to pay double the outstanding amount, I got rejected. I did not car about the car anymore. After auction now the shortfall, I made a settlement offer, I spoke to a guy by the name of Conrad. For a month now he kept saying I will escalate, after 4 follow ups still have not escalated. If they offer finance from them, REFUSE AND RUN as fast as you can.
0
Replies (0)AO
Anthony O
1 reviews | Active since Jan 2020
3 Nov 2025, 17:39
BMW Finance a joke..
Never have I dealt with a more useless Company in my life. They owe me a credit of R130.00, so I short paid them, now they want to repossess my car for R124.00….. YES, that’s right R124.00…. You are a joke of Company and an embarrassment to the Motor Industry… no wonder Wesbank’s market share is the size it is compared to you.
Helpful (0)
|Replies (0)AO
Anthony O
1 reviews | Active since Jan 2020
3 Nov 2025, 17:39
BMW Finance a joke..
Never have I dealt with a more useless Company in my life. They owe me a credit of R130.00, so I short paid them, now they want to repossess my car for R124.00….. YES, that’s right R124.00…. You are a joke of Company and an embarrassment to the Motor Industry… no wonder Wesbank’s market share is the size it is compared to you.
0
Replies (0)LS
Lourens S
1 reviews | Active since Jan 2020
18 Sept 2025, 13:32
Absolutely Appalling Experience with BMW Finance South Africa – Avoid at All Costs
I am beyond disgusted and disappointed with the way BMW Finance South Africa has handled my case. I discovered—only after 24 months that it is in fact a Code 3 (written-off) vehicle. This is completely unacceptable, especially considering the vehicle is currently financed through BMW Finance themselves. What makes this even worse is the complete lack of accountability and zero customer support. I have sent numerous emails and attempted to reach out through every possible channel – yet not a single response. BMW Finance has chosen to ignore all communication, leaving me with a vehicle that: Has a *****ed history (which I was never informed about), Cannot be traded in or resold at a fair value, And most importantly, cannot even be insured – something that is non-negotiable for a bank-financed vehicle! This is not only a violation of customer trust, but also raises serious questions about their due diligence and ethical standards. Are BMW Finance South Africa knowingly financing written-off Code 3 vehicles without disclosing this to customers? If you are considering financing through BMW Finance SA – BE WARNED. My experience has been a nightmare, and based on their silence and negligence, it’s clear they do not care once the deal is signed. Absolutely shocking from a brand that claims to represent “premium” service.
Helpful (0)
|Replies (0)LS
Lourens S
1 reviews | Active since Jan 2020
18 Sept 2025, 13:32
Absolutely Appalling Experience with BMW Finance South Africa – Avoid at All Costs
I am beyond disgusted and disappointed with the way BMW Finance South Africa has handled my case. I discovered—only after 24 months that it is in fact a Code 3 (written-off) vehicle. This is completely unacceptable, especially considering the vehicle is currently financed through BMW Finance themselves. What makes this even worse is the complete lack of accountability and zero customer support. I have sent numerous emails and attempted to reach out through every possible channel – yet not a single response. BMW Finance has chosen to ignore all communication, leaving me with a vehicle that: Has a *****ed history (which I was never informed about), Cannot be traded in or resold at a fair value, And most importantly, cannot even be insured – something that is non-negotiable for a bank-financed vehicle! This is not only a violation of customer trust, but also raises serious questions about their due diligence and ethical standards. Are BMW Finance South Africa knowingly financing written-off Code 3 vehicles without disclosing this to customers? If you are considering financing through BMW Finance SA – BE WARNED. My experience has been a nightmare, and based on their silence and negligence, it’s clear they do not care once the deal is signed. Absolutely shocking from a brand that claims to represent “premium” service.
0
Replies (0)dM
darryl M
1 reviews | Active since Jan 2020
8 Aug 2025, 12:12
PATHETIC AND SHAMELESS SERVICE FROM BMW
I purchased a BMW motorcycle from BMW Fourways. The purchase process was fine however there were missing items such as the spare key, tool set, GPS lock etc..which I was promised would be ready and delivered to me in a day or two. From the outset, the process was disorganized, frustrating, and far below the standard one would expect when making such a significant purchase from BMW. Despite repeated assurances from staff, I encountered missed deadlines of communication, and unprofessional behavior with empty promises being made. On several occasions, I was promised updates that never came, forcing me to chase basic information that should have been proactively provided. This turned out to be an appalling experience with numerous calls to the dealership. From the outset, the process was disorganized, frustrating, and far below the standard one would expect when making such a significant purchase from BMW. Despite repeated assurances from staff, I encountered missed deadlines, lack of communication, and unprofessional conduct. I was provided inconsistent information regarding the missing items and when all this would be sorted. It felt as though critical details were deliberately withheld until the last minute. I was promised updates that never came, forcing me to chase basic information that should have been proactively provided. I will not recommend this dealership to anyone - PATHETIC SERVICE!!!!! BUY YOUR VEHICLE ELSEWHERE.
Helpful (0)
|Replies (0)dM
darryl M
1 reviews | Active since Jan 2020
8 Aug 2025, 12:12
PATHETIC AND SHAMELESS SERVICE FROM BMW
I purchased a BMW motorcycle from BMW Fourways. The purchase process was fine however there were missing items such as the spare key, tool set, GPS lock etc..which I was promised would be ready and delivered to me in a day or two. From the outset, the process was disorganized, frustrating, and far below the standard one would expect when making such a significant purchase from BMW. Despite repeated assurances from staff, I encountered missed deadlines of communication, and unprofessional behavior with empty promises being made. On several occasions, I was promised updates that never came, forcing me to chase basic information that should have been proactively provided. This turned out to be an appalling experience with numerous calls to the dealership. From the outset, the process was disorganized, frustrating, and far below the standard one would expect when making such a significant purchase from BMW. Despite repeated assurances from staff, I encountered missed deadlines, lack of communication, and unprofessional conduct. I was provided inconsistent information regarding the missing items and when all this would be sorted. It felt as though critical details were deliberately withheld until the last minute. I was promised updates that never came, forcing me to chase basic information that should have been proactively provided. I will not recommend this dealership to anyone - PATHETIC SERVICE!!!!! BUY YOUR VEHICLE ELSEWHERE.
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Replies (0)