MM
Mbuso M
Active since Apr 2018
8
Reviews
0
Industries
Reviews
8 reviews4 months ago
Credit record ruined
After the account was closed they still refused to update my credit report. I can’t do any credit because of the mistake or deliberately misleading information.
0 replies
4 months ago
Refund still not paid
why are you guys refusing to refund my full instalment, this has been going on for many weeks now im tired of this bad service!!!!
56 replies
4 months ago
Terrible service
@AbsaSouthAfrica @Absa @Absa_CIB why are you guys refusing to refund my full instalment, this has been going on for many weeks now im tired of this bad service!!!! Ref 21464263
53 replies
7 months ago
Poor service by Business Manager
We are writing to formally escalate a critical and unresolved issue with our business account following a traumatic security incident. On September 7, 2024, my business partner and I were victims of an armed *******. We immediately reported the crime and, as a security precaution, our personal and business accounts with FNB were frozen. We fully cooperated with the subsequent investigation, which was concluded successfully, and the funds were returned to our accounts. While our personal accounts were restored without issue, allowing us to reset our online banking profiles, our business account has faced persistent and unresolved problems. Despite numerous attempts, we were unable to regain functional access to the business online banking platform. This failure to restore service left us unable to transact electronically. As a direct result, we were forced to withdraw all available funds in person at the Maponya Mall branch to meet our operational expenses. We repeatedly sought assistance from the assigned Business Manager, Mr. Martin, at the Maponya Mall branch. Unfortunately, he was unable to resolve the issue. With no access to the account and no viable way to manage it, we made the difficult decision to stop all inbound payments to the account to prevent funds from being inaccessible. This ultimately led to the account becoming overdrawn and being handed over to lawyers. Upon Mr. Martin's instruction, we settled the outstanding amount with the lawyers and provided him with proof of payment (POP), with the explicit understanding that he would then reactivate the account. We have copied him on emails, followed up via phone calls, and received no response. The overdrawn status of this account is a direct consequence of the bank's failure to restore our online banking access. We spent significant time on hold with the call centre and received no workable solution from the Online Banking support team. We require immediate access to this account as it is essential for our business operations and was used for various applications. We formally request that you: 1. Immediately reactivate our business account as promised. 2. Restore full online banking functionality. 3. Provide a point of contact who can see this matter through to resolution. We expect your prompt attention to this serious matter which has significantly impacted our business.
53 replies
75 months ago
Dstv fraud
I called 3 times yesterday, you guys are busy telling me the same story and no one comes back to me How am I owing DSTV R1000 when I cancelled the contract immediately when the Decoder was delivered? How do I owe something that i dnt even have @hellopetercom
112 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)