BMW Supertech PMB
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
BMW Supertech PMB
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLR
Lisa R
1 reviews | Active since Aug 2021
27 May 2026, 14:31
Dishonest & ********* experience from BMW
I had a terrible experience with BMW Pietermaritzburg when buying a car from Sbusiso Zondi. We agreed on a fixed all-inclusive budget, but the final deal included unwanted extras like VAPS and tyre cover (adding R20k) plus a R180k balloon payment, all of which I had explicitly rejected. My bank later uncovered these hidden costs that Sbu added without my permission, and I also discovered that Sbu had submitted financing enquiries to multiple banks without my consent or asking me if we could proceed. As someone who works at a bank, this made no sense since I could secure better rates directly, yet he went ahead and shared my documents with several banks without permission. The dealership promised to service the car before delivery, but I received it with torn seats and they confirmed they changed the battery. I enquired multiple times if they indeed changed the battery, as my BMW app kept giving errors of an unchanged battery. I decided to go to a different dealership and they confirmed the service wasn't done and the batter was last replaced three years ago, despite assurances otherwise. After a week of trading in my car(that they assessed), they asked me to claim under my insurance for a windscreen replacement on my trade-in since it would be more expensive for them to replace it on their side and would be cheaper if insurance pay and they just pay excess. Sbu then made arrangements directly with Glasfit PMB without my consent, took the car to be fixed and told them to send the bill to me to pay. Overall, the process was dishonest, misleading and frustrating, leaving me with no interest in the car anymore. My mother and close friend were also in the market looking at buying new BMW's, but after telling them my negative experience, it shocked them that such a big company would operate with such dishonesty and they refrained from buying BMW vehicles, as they feared similar treatment. WORST EXPERIENCE EVER!
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Lisa R
1 reviews | Active since Aug 2021
27 May 2026, 14:31
Dishonest & ********* experience from BMW
I had a terrible experience with BMW Pietermaritzburg when buying a car from Sbusiso Zondi. We agreed on a fixed all-inclusive budget, but the final deal included unwanted extras like VAPS and tyre cover (adding R20k) plus a R180k balloon payment, all of which I had explicitly rejected. My bank later uncovered these hidden costs that Sbu added without my permission, and I also discovered that Sbu had submitted financing enquiries to multiple banks without my consent or asking me if we could proceed. As someone who works at a bank, this made no sense since I could secure better rates directly, yet he went ahead and shared my documents with several banks without permission. The dealership promised to service the car before delivery, but I received it with torn seats and they confirmed they changed the battery. I enquired multiple times if they indeed changed the battery, as my BMW app kept giving errors of an unchanged battery. I decided to go to a different dealership and they confirmed the service wasn't done and the batter was last replaced three years ago, despite assurances otherwise. After a week of trading in my car(that they assessed), they asked me to claim under my insurance for a windscreen replacement on my trade-in since it would be more expensive for them to replace it on their side and would be cheaper if insurance pay and they just pay excess. Sbu then made arrangements directly with Glasfit PMB without my consent, took the car to be fixed and told them to send the bill to me to pay. Overall, the process was dishonest, misleading and frustrating, leaving me with no interest in the car anymore. My mother and close friend were also in the market looking at buying new BMW's, but after telling them my negative experience, it shocked them that such a big company would operate with such dishonesty and they refrained from buying BMW vehicles, as they feared similar treatment. WORST EXPERIENCE EVER!
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Lee R
1 reviews | Active since Jul 2017
6 Feb 2026, 09:22
2 months and no tyre still
Your guys are only good when they want a deal, the after service is so f'n pathetic, my family has been with BMW for the last 40 years and the fact I have to beg for an update, my tyre blew on the 4th of December 2025 and to date I don't have any update on a replacement, because it is for an EV I cannot source these tyres besides through BMW, I was told it would be here in 2 weeks and 2 months later nothing, they guy who sold me the car doesn't come back to, also my locknut was not present, I am not sure if it was missing from the start or they took it after the service but I brought it to their attention, also something that is being ignored. Maybe BMW isn't for me anymore, never had such poor service.
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Lee R
1 reviews | Active since Jul 2017
6 Feb 2026, 09:22
2 months and no tyre still
Your guys are only good when they want a deal, the after service is so f'n pathetic, my family has been with BMW for the last 40 years and the fact I have to beg for an update, my tyre blew on the 4th of December 2025 and to date I don't have any update on a replacement, because it is for an EV I cannot source these tyres besides through BMW, I was told it would be here in 2 weeks and 2 months later nothing, they guy who sold me the car doesn't come back to, also my locknut was not present, I am not sure if it was missing from the start or they took it after the service but I brought it to their attention, also something that is being ignored. Maybe BMW isn't for me anymore, never had such poor service.
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Meshan G
1 reviews | Active since Oct 2025
15 Oct 2025, 12:23
Theft and Poor Service at Super tech BMW Pietermaritzburg - Extremely disappointed
I write this review as a very disappointed and upset client. Concerns raised yesterday at when vehicle was booked in for service . Oil Change- Vehicle was taking into the dealership at 7:30 only received at 16:30, No confirmation for time of pick up was giving even after numerous attempts to contact dealership.(I don't believe that a oil change will take 8 hours) Transport to the dealer- I was called at 15:00 and informed that the driver will pick me up at 16:00, I waited till 16:25 on the curb side and then received a call from driver indication that he has left the dealer. I was forced to use a uber at my own cost. Service advisor - Rowan contacted me at 8:30 in the morning indicating that the motor plan will end in June 2026 am i interested in renewing, My response was yes please email me quote. (Noting received till date). Vehicle cleaned -When I picked up the vehicle it was not cleaned inside or was it vacuumed.( You had seen this personally) Time of service- I was promised the vehicle at 15:30, yet at 15:25 I was sent a picture which shows that car was outside with no service done. Theft - I had left by hugo boss sunglasses in the car , when I jumped in I found out that it was ******. I do understand that i signed a clause with regards to theft but my vehicle was not parked at a car wash. BMW SUPER TECH PMB is a premium dealership with customers purchasing vehicles in the amounts of millions , please could you trace and look at the camera's to see who worked with the car. My wife and my self were on the verge of buying a new vehicle from SUPER TECH PMB but if this is how clients are treated we would rather support some other BMW Dealership. "Extremely disappointed"
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Meshan G
1 reviews | Active since Oct 2025
15 Oct 2025, 12:23
Theft and Poor Service at Super tech BMW Pietermaritzburg - Extremely disappointed
I write this review as a very disappointed and upset client. Concerns raised yesterday at when vehicle was booked in for service . Oil Change- Vehicle was taking into the dealership at 7:30 only received at 16:30, No confirmation for time of pick up was giving even after numerous attempts to contact dealership.(I don't believe that a oil change will take 8 hours) Transport to the dealer- I was called at 15:00 and informed that the driver will pick me up at 16:00, I waited till 16:25 on the curb side and then received a call from driver indication that he has left the dealer. I was forced to use a uber at my own cost. Service advisor - Rowan contacted me at 8:30 in the morning indicating that the motor plan will end in June 2026 am i interested in renewing, My response was yes please email me quote. (Noting received till date). Vehicle cleaned -When I picked up the vehicle it was not cleaned inside or was it vacuumed.( You had seen this personally) Time of service- I was promised the vehicle at 15:30, yet at 15:25 I was sent a picture which shows that car was outside with no service done. Theft - I had left by hugo boss sunglasses in the car , when I jumped in I found out that it was ******. I do understand that i signed a clause with regards to theft but my vehicle was not parked at a car wash. BMW SUPER TECH PMB is a premium dealership with customers purchasing vehicles in the amounts of millions , please could you trace and look at the camera's to see who worked with the car. My wife and my self were on the verge of buying a new vehicle from SUPER TECH PMB but if this is how clients are treated we would rather support some other BMW Dealership. "Extremely disappointed"
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