BOA Jewelry - criminal company

Placed and order in May 2021, 6 weeks later got a message saying ready to collect. Upon collection it was found that the product purchased was lost. Boa advised that they would remake the item and it would take another 6 weeks. 28 weeks later I have not received any communication from them nor have a received the product I paid for. From my experience BOA Jewelry is an organization that steals people money on the pretense of selling jewelry products. BOA Jewelry has stolen from me and I will be perusing a legal route for resolution.