Pathetic Customer Service

Completely useless customer service. I was sent the completely wrong item, I notified them the next day and within another day they sent a courier to collect the incorrect item. Then crickets. They said they were looking into it and would get back to me. Once again nothing. Tried calling any emailing. I would dealing with someone call Zinhle. She really should not be doing customer support as she offers no support at all. Still waiting to be contacted on when I will received the item I paid for.