Wrong choice in courier partner

I love bobshop, but their insistence to use Ram couriers as an option is ill-advised and outrageous. Ram will not pick up your parcel if it does not have a waybill attached (I do not own a printer and I work from home). I have used courier guy multiple times and they do not ask for this, they are happy if you just write the waybill on the packet. I actually plan to move away from bobshop because of this.