Bobbi Brown gets 1 star again & it’s not for performance

Seems my time is wasted writing this review as similar complaint & the company doesn’t respond… trying to purchase an online offering that wasn’t able to go through the paygate so they say it’s either that the (advertised) offer is no longer available or there’s no stock. I contact their customer service (not service oriented I’d like to add ) and they say nothing they can do. Can’t or won’t? I’m escalating this to their holding company Estée Lauder. Maybe they’d like to do something about it unless they’re just too big now to ‘service’