WN
Wendy N
Active since Jul 2012
11
Reviews
0
Industries
Reviews
11 reviews14 months ago
Uber’ly Disappointed
It seems it’s become standard practice now for Uber to charge ‘extra time’ on every trip… So you book and it shows a cost of R109 then at the end of the trip you suddenly get hit with a charge of R167… extra time is the reason. No traffic, no accident, off peak times and the exact trip is repeated twice a week but almost every trip is now ‘extra time’. You can get away with it with one off trips or tourists but not someone who does the same trip twice a week!! Uber support now just gives their standard reply which is ‘sorry you’re disappointed but …’ Really? Not disappointed Uber … utterly disgusted, frustrated and angry is more like it. You hide behind an app and issue your standard pathetic responses. Oh, I’ve also reached my number of trip reviews for pricing updates … if you didn’t overcharge me then I wouldn’t need to interact with you. This article supports my experience. Pity people don’t appreciate their jobs and rather try and squeeze money out of others where it is not warranted. Think of how many people will be without a job… But those that are guilty of this deserve to be out of a job!! https://mybroadband.co.za/news/motoring/581630-uber-collapse-in-south-africa.html
0 replies
17 months ago
Load of ‘Croc’ !!
So be careful when purchasing Crocs online as they do not refund you after 14 days… That doesn’t give you enough time to even receive the item and try on the shoes let alone log a return. After 14 days they want to give you a voucher forcing you to spend your money on a brand that possibly doesn’t fit comfortably & you now don’t want…. Brands like this I prefer to stay away from and support brands that are reasonable in their returns policy. Then they try defend it with a load of ‘crocs’!!
0 replies
33 months ago
Bobbi Brown gets 1 star again & it’s not for performance
Seems my time is wasted writing this review as similar complaint & the company doesn’t respond… trying to purchase an online offering that wasn’t able to go through the paygate so they say it’s either that the (advertised) offer is no longer available or there’s no stock. I contact their customer service (not service oriented I’d like to add ) and they say nothing they can do. Can’t or won’t? I’m escalating this to their holding company Estée Lauder. Maybe they’d like to do something about it unless they’re just too big now to ‘service’
0 replies
36 months ago
Not important enough …
Very disappointed Woolies… after 3 months of back & forth & promises of being contacted by a manager from online sales, I have given up! Apparently the CPA doesn’t apply to online purchases… this was their latest excuse. So an item was showing online for R149 & when I checked out the price changed to R1099. Naturally I took it out of my cart & contacted online sales via email initially then via telephone when I received no timeous response. I took screen shots of the item showing the price (& only 1 colour available - this was their initial excuse that not all colours are on sale!) & my basket on check out & sent it through. Eventually after almost 2 months of tardy replies & the same excuses, I got offered R250 for my inconvenience. I asked to speak to a senior manager but now almost 3 months later, I still don’t have the item & am clearly not important enough to be contacted by a senior manager… not the Woolies customer care that I, as one of your so called ‘VIP customers’, is used to.
0 replies
42 months ago
Too trendy to care maybe !!?
So…a bone in a deboned chicken burger from Gibsons at the waterfront, one & a half months later & 6, maybe more, phone calls to the store with a promise that someone will get back to me & now hellopeter… Expect better Gibsons
0 replies
42 months ago
Shocking service… bad attitude …
So a quality issue is raised & sent through to their HO for inspection. Ages later & several follow ups from my side… they report that they have assessed & polished my items again & fixed 2 pewter items, that were damaged by them in the previous polishing exercise. Much later & several follow ups again they are sent to the store for my collection. I get there to collect & they are wanting me to pay for the polishing again which was done less than a year ago!! I query this with the contact person at the HO and once again over 3 weeks later & a number of calls to follow up I’m told ‘oh sorry, I thought the store phoned you. You must pay for the polishing’. I DIDN’T send it in for polishing!! It was a quality issue. You chose to polish the items again!! I didn’t request it. Outrageous & extremely bad service. What has happened to CB… so sad
132 replies
117 months ago
Discovery Health stressing me out
<p>I have been trying to get an answer from Discovery Health as to why they do not pay for any Alzheimer/Senile Dementia medication from chronic benefits since April.<br />That is 5 months now of phoning and emailing someone in the position of executive relationship manager and she does not respond to my emails nor return my calls.<br />I think the title of that job description needs to be amended. <br /> <br />Guess the answer is that they don't have an answer and cannot justify why they don't!<br />Considering this is a mostly an elderly disease and one that is growing in incidence it is time Discovery that you started to focus on your core business which I will remind you of, is health care, and start paying for medication rather than worrying about supplying free coffees and smoothies!!</p>
106 replies
120 months ago
Not impressed
<p>I did an enquiring on date availability using Airbnb for the first time. I felt very uncomfortable having to input all my details including credit card details and I now know why!!</p> <p>I received an email to say they the accommodation was available for the dates I requested and not even 12 hours later the full amount was deducted from my credit card and the booking was confirmed.</p> <p>Surely you should have to accept or at least be given a time period in which to do so before having the full amount deducted from your account. Now that I want to cancel the reservation, it tells me that the accommodation will be reversed but not the Airbnb service fee. This is disgusting. I cannot even find a contact number or email address to be able to discuss this with them. </p> <p>So, anyone thinking of using them.... BEWARE!!</p>
0 replies
122 months ago
Formulary rate but don't pay up to what they say
My Mom is on a heart drug that is the only one in its class. Discovery Health state that they pay up to an amount on their formulary list yet my Mom, who is a pensioner, is having to pay in just over R190.00 on this drug alone, per month because they do not pay up to their quoted formulary rate.<br> When I queried this earlier in the year I was told that's what they pay and the formulary list would be reviewed in April. <br> If you say you pay up to an amount and it even appears on your statements then why have you not been paying up to that amount especially when there is only this one drug on your formulary list and there are no generics available.<br>
75 replies
123 months ago
How long is acceptable?
I lodged a motor vehicle claim on behalf of my elderly mother on 7 March and by the Thursday had no response so i followed up which lead to an appointment with the assessor on Fri 11 March.<br> To date there has been no quotation or confirmation of this claim and every time I call or email I get a response that it is somewhere between SIL, the assessor and moderator but no one is taking responsibility pushing the blame from one to the other and I wait...<br> This is the 2nd dealing with SIL this year and the 1st encounter is now sitting in the hands of the insurance ombudsman...<br> What has happened to 'moving forward' Standard Bank?
75 replies
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4 Star
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3 Star
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2 Star
3 (27.272727272727273%)
1 Star
8 (72.72727272727273%)