Be awesome they are ****mers

Hi there,

I hope this message finds you well. I’m reaching out because I’m quite concerned about the recent experience I’ve had with Bob Go. I was billed R1300 for a service that was never completed, and unfortunately, I’ve had no proactive communication from your side to clarify what happened.

I called your support team two or three days ago and was assured I’d receive a response before 12 p.m. that day. As of now, I’ve received no follow-up call or any clarification via email about who canceled the orders. The email I did receive mentioned that the orders were canceled but also stated they were delivered, which is contradictory and quite confusing.

For your reference, my account number is MUG010. I went ahead and paid the R1300 because I was not receiving any assistance, and I urgently needed to fulfill my customer orders. However, despite making payment, I’m still waiting for clarity and proper support.

I need this matter investigated and resolved promptly, as these delays are directly affecting my business operations and my ability to deliver orders on time.

Please understand that if this matter is not resolved soon, I may have to share my experience publicly to make others aware of the challenges I’m facing. I genuinely hope we can resolve this amicably and urgently before that becomes necessary.

Thank you for your immediate attention to this matter.

Best regards, Unarine