BG
Body Guru
Unclaimed Business
BG
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAA
Alex A
1 reviews | Active since Jan 2020
12 Mar 2024, 19:48
Rude & Not worth the price
This has to be by far the worse gyms in Durban I have ever been to. I have never seen such a high cost for a few broken and old equipment. I choose to rather come here to state what I witnessed rather than intervene in the matter but the ‘manager’ lacks all managerial qualities and is so rude and unprofessional. He has no respect for the clients, acts as if they don’t need the clients. Review your cameras & staff please. As for the manager, if he wants to address matters he should NOT do that it infront of us all clients, attacking your own clients , refusing them of exercising together? Where is the customer care? Where is the friendly service? Very disappointing! A positive, qualified new manager in place will really better your company & brand name.
Helpful (0)
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Alex A
1 reviews | Active since Jan 2020
12 Mar 2024, 19:48
Rude & Not worth the price
This has to be by far the worse gyms in Durban I have ever been to. I have never seen such a high cost for a few broken and old equipment. I choose to rather come here to state what I witnessed rather than intervene in the matter but the ‘manager’ lacks all managerial qualities and is so rude and unprofessional. He has no respect for the clients, acts as if they don’t need the clients. Review your cameras & staff please. As for the manager, if he wants to address matters he should NOT do that it infront of us all clients, attacking your own clients , refusing them of exercising together? Where is the customer care? Where is the friendly service? Very disappointing! A positive, qualified new manager in place will really better your company & brand name.
0
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james H
1 reviews | Active since Jan 2020
20 Jan 2021, 08:33
Jean at Body Guru Montana, best Personal Trainer Ive used yet
Jean from the Montana branch has really restored my faith in Personal Trainers. This guy really helps a person as an individual as opposed to the same program for all his clients. I definitely recommend Jean
Helpful (0)
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james H
1 reviews | Active since Jan 2020
20 Jan 2021, 08:33
Jean at Body Guru Montana, best Personal Trainer Ive used yet
Jean from the Montana branch has really restored my faith in Personal Trainers. This guy really helps a person as an individual as opposed to the same program for all his clients. I definitely recommend Jean
0
Replies (0)KM
Kaveshni M
1 reviews | Active since Jan 2020
2 Feb 2017, 08:13
Debited even though contract was cancelled
<p>Dear All</p> <p>i need some advise or assistance on the below.</p> <p>i signed up for a contract at body guru in umhlanga and i was told it will only be confirmed once i pay a joining fee.</p> <p>i called in a coupe days later and spoke to a lady that initially assisted me and i told her to please cancel my contract as it was not feesable to me and she said no problem that its done.</p> <p>so i get debited this morning by body guru and they tell me that they cannot refund me because the lady that assisted me has left the company and that the policy was that i needed to email. If i was not briefed on this process how would i have known.</p> <p> </p> <p>please can someone advise me on this as i need some assistance.</p> <p> </p> <p>thank You</p>
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Kaveshni M
1 reviews | Active since Jan 2020
2 Feb 2017, 08:13
Debited even though contract was cancelled
<p>Dear All</p> <p>i need some advise or assistance on the below.</p> <p>i signed up for a contract at body guru in umhlanga and i was told it will only be confirmed once i pay a joining fee.</p> <p>i called in a coupe days later and spoke to a lady that initially assisted me and i told her to please cancel my contract as it was not feesable to me and she said no problem that its done.</p> <p>so i get debited this morning by body guru and they tell me that they cannot refund me because the lady that assisted me has left the company and that the policy was that i needed to email. If i was not briefed on this process how would i have known.</p> <p> </p> <p>please can someone advise me on this as i need some assistance.</p> <p> </p> <p>thank You</p>
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