BF
Boiketlong Funeral Directors & Tombstones
Unclaimed Business
BF
Boiketlong Funeral Directors & Tombstones
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Sipho M
1 reviews | Active since Jan 2020
5 Feb 2024, 10:13
Boiketlong funerals
Very bad service at sebokeng... The lady who was helping was suppose to call me back, as i was at their premises and she cudnt help me at that time. she nvr called, and i had to call several times, for the tombstones to be erected... Even today nix
Helpful (0)
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Sipho M
1 reviews | Active since Jan 2020
5 Feb 2024, 10:13
Boiketlong funerals
Very bad service at sebokeng... The lady who was helping was suppose to call me back, as i was at their premises and she cudnt help me at that time. she nvr called, and i had to call several times, for the tombstones to be erected... Even today nix
0
Replies (0)TB
Thulisile B
1 reviews | Active since Jan 2020
12 May 2022, 04:32
My child's tombstone
I bought tombstone for my daughter at Boiketlong funeral directors and tombstone at Sebokeng. The lady (Mrs Mampho) that helped me with payment process was very friendly from the beginning until I paidup the money. Mrs Malindi promised to deliver the service on the 4th of May but they failed to, she called me in the morning to make arrangements about cleaning the graveyard and she also told me that one of the family member must be available when the put the tombstone and I made the arrangements as agreed. My husband did go to work on that day but what the sad part is that there was empty promises as she sent people to put tombstone for other people but not for my daughter. The gentleman that were there they didn't have the stone for my child. My husband waited and the was no communication anymore, I kept on calling Mrs Malindi and she ignored my calls, I even said her whatsapp until I called their design, she was there but she refused to answer the phone I just had a voice from the back saying. "I already talk to that lady". The customer service is very bad,no service delivery, no communication. Yesterday my husband called her (11 May 2022 around 6pm) and do the follow up but she said they put the stone but it's incomplete as they must spray it yoo I wonder if we didn't try to call her she would have even bothered to give us updates. All I wanted was to honor my daughter 😢, I am expecting to get want I bought as promised would they do right by me?
Helpful (0)
|Replies (0)TB
Thulisile B
1 reviews | Active since Jan 2020
12 May 2022, 04:32
My child's tombstone
I bought tombstone for my daughter at Boiketlong funeral directors and tombstone at Sebokeng. The lady (Mrs Mampho) that helped me with payment process was very friendly from the beginning until I paidup the money. Mrs Malindi promised to deliver the service on the 4th of May but they failed to, she called me in the morning to make arrangements about cleaning the graveyard and she also told me that one of the family member must be available when the put the tombstone and I made the arrangements as agreed. My husband did go to work on that day but what the sad part is that there was empty promises as she sent people to put tombstone for other people but not for my daughter. The gentleman that were there they didn't have the stone for my child. My husband waited and the was no communication anymore, I kept on calling Mrs Malindi and she ignored my calls, I even said her whatsapp until I called their design, she was there but she refused to answer the phone I just had a voice from the back saying. "I already talk to that lady". The customer service is very bad,no service delivery, no communication. Yesterday my husband called her (11 May 2022 around 6pm) and do the follow up but she said they put the stone but it's incomplete as they must spray it yoo I wonder if we didn't try to call her she would have even bothered to give us updates. All I wanted was to honor my daughter 😢, I am expecting to get want I bought as promised would they do right by me?
0
Replies (0)SK
Sithembiso K
1 reviews | Active since Jan 2020
31 Oct 2020, 16:50
BOIKETLONG TOMBSTONES
Very Bad Service, always late nd they are not ethical, a traumatic experience ever. I wouldn't recommend it to anyone
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Sithembiso K
1 reviews | Active since Jan 2020
31 Oct 2020, 16:50
BOIKETLONG TOMBSTONES
Very Bad Service, always late nd they are not ethical, a traumatic experience ever. I wouldn't recommend it to anyone
0
Replies (0)