Physically and verbally abusive staff towards a customer

I witnessed the store's staff's most aggressive, outrageous reaction against a customer. You call yourselves "exclusive and high-end"? No, BON AMI, I saw an unprofessional and violent member of your team physically mistreating a customer and verbally abusing him. Your staff member was shouting things like "I will make your pink bleed" (what?!!)". I saw him grabbing a perspex sign and threatening the client to hit him with it!!!

I hope the traumatised-looking customer follows through with the suggestion from Sandton City's security guards to lay an official charge against the shop's staff member (and the other one that was watching and doing nothing), so that he does not do this to anyone else. SHAME ON YOU!!!