Bon Voyage Pots worst pots and service

I've encountered some challenges with Bon Voyage Pots recently, and I'd like to share my experience in a constructive manner. While I appreciate their product offerings, I've encountered issues with the pots I purchased online. Specifically, two of the pots arrived bent, making it difficult to close them properly. my email is ralobela.Ln@outlook.com

I've attempted to reach out to their customer service team through various channels, including WhatsApp, Facebook, and email. Unfortunately, I haven't received a response through WhatsApp or Facebook, and while I did receive a response via email, it's been over a week since I provided the requested information and I haven't heard back.

Additionally, when attempting to contact them via the phone numbers listed on their website, I encountered difficulties. One number led to voicemail, another connected me to someone who claimed to be a driver for a church, and the third also went to voicemail. This misinformation makes it challenging to resolve issues effectively.

Furthermore, I recently signed up to become their affiliate and shared the link with others, hoping to promote their products. However, given the current situation, I'm concerned that others may also encounter similar issues with damaged products and difficulty reaching customer service.

I believe there's room for improvement in Bon Voyage Pots' customer service and communication processes. It's my hope that by sharing my experience, they can address these issues and provide better support to their customers in the future.