LR
Lillian R
Active since Oct 2021
2
Reviews
0
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Reviews
2 reviews25 months ago
Bon Voyage Pots worst pots and service
I've encountered some challenges with Bon Voyage Pots recently, and I'd like to share my experience in a constructive manner. While I appreciate their product offerings, I've encountered issues with the pots I purchased online. Specifically, two of the pots arrived bent, making it difficult to close them properly. my email is ralobela.Ln@outlook.com I've attempted to reach out to their customer service team through various channels, including WhatsApp, Facebook, and email. Unfortunately, I haven't received a response through WhatsApp or Facebook, and while I did receive a response via email, it's been over a week since I provided the requested information and I haven't heard back. Additionally, when attempting to contact them via the phone numbers listed on their website, I encountered difficulties. One number led to voicemail, another connected me to someone who claimed to be a driver for a church, and the third also went to voicemail. This misinformation makes it challenging to resolve issues effectively. Furthermore, I recently signed up to become their affiliate and shared the link with others, hoping to promote their products. However, given the current situation, I'm concerned that others may also encounter similar issues with damaged products and difficulty reaching customer service. I believe there's room for improvement in Bon Voyage Pots' customer service and communication processes. It's my hope that by sharing my experience, they can address these issues and provide better support to their customers in the future.
0 replies
54 months ago
customer service Wonderpark.
I bought two Rippa Game controller at cash crusaders Wonderpark on the 25/10/21 and i had issues with one of the controllers and decided to go back to the store for an exchange only issue is my helper misplaced the receipt tried searching for it but could not find it so i decided to use the bank statement which is proof that i bought the consoles there, when i got to the store i was assisted by a lady who called a manager named Michael Jacobs, I explained to him that i lost my slip but i have a bank statement which i thought would be helpful so i can get an exchange, and what a Manager he Michael is cause he was like he can not assist me cause i lost the slip, i then asked if he can't re print since i have the bank card and bank statement as proof of my purchase then Michael's exact respond was "i wont be able to assist you cause you lost the slip and yes i can reprint the slip but i won't". Just like that, i understand that i lost the slip but was it necessary for him to say he can print it but wont? personally i don't think he should be dealing with people cause he has no customer service at all he is not a peoples person at all. shows no remorse except the i don't care attitude. i bought my air fryer, my sons laptop, my son's PS3, my blender, the PlayStation games, fan, pc screen and when i need an exchange m told they can print the slip but wont. how disappointing, just know you have lost me as a customer just hope other people don't go through what i went through Thanks a million times Michael for showing me my money is not needed.
53 replies
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