CYNTHIA BOND of BOND STATIONERS, RANDBURG

Been dealing with Bond Stationers for a community entity for 6 years. Additionally, I have bought four HP cartridges for my HP printer at home. The first two lasted a very long time, around a year each. <br> <br> Recently, l bought one which dried up after two months. CYNTHIA BOND outright blamed my printer. She would not replace it before HP in Midrand weighed it. HP gave the all clear for its replacement. CYNTHIA BOND told me that for one cartridge, I was too much trouble. <br> <br> Two months later, the replacement dried out. CYNTHIA BOND again blamed my printer and the volume of printing - conjecture and neither true. I emailed Cynthia Bond several times for feedback. She took two weeks to contact HP who again gave the all clear to replace the cartridge. I demanded a refund. She asked for my banking details but wanted proof from my bank! Three weeks later, no refund. I sent several emails and left as many phone messages - no answer. Finally, I got her on the phone to have her tell me again how much trouble I was and blaming me for problem, said the dud cartridges were not her problem. Yesterday, I recd the refund R499 instead of R517.56 - IN980478, 9 Oct, which she refuted.