Bonpak online dreadful service

Absolutely dreadful. They do not respond to direct requests when ordering online, they do not respond to repeated emails requesting the info you asked to be included when ordering in the first place, and they give incorrect info about the order so when the courier is meant to collect, they cannot. On too many occasions, Bonpak's terrible service has materially & negatively impacted our service delivery to our customers. We can only hope that Consol Glass is a better option.