Boodle
1.8|630 reviews
Responds in 25 hours 59 min
AB
Abdurragiem B
1 reviews | Active since Member
13 May 2026, 08:58
POOR ATTENTION TO DETAIL
I requested for an UPDATED STATEMENT for my account. Nonhlanhla Nhlapo sent me a PAID UP LETTER, which I DID NOT REQUEST!!!!! Please inform her manager regarding this POOR, ATTENTION TO DETAIL!!!! I WANT AN UPDATED STATEMENT!!!!!
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Replies (1)Boodle's replyOfficial
13 May 2026, 13:34Dear Abdurragiem,
Thank you for bringing this matter to our attention, and we sincerely apologise for the inconvenience caused.
Please note that your updated loan statement has now been sent to your email address. We understand your frustration regarding the incorrect document previously sent and appreciate your feedback, which has been noted.
Kindly check your inbox (and spam/junk folder if necessary) for the updated statement.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Boodle Team
Thank you for bringing this matter to our attention, and we sincerely apologise for the inconvenience caused.
Please note that your updated loan statement has now been sent to your email address. We understand your frustration regarding the incorrect document previously sent and appreciate your feedback, which has been noted.
Kindly check your inbox (and spam/junk folder if necessary) for the updated statement.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Boodle Team
Best regards,
Boodle's reply13 May 2026, 13:34
Official
Dear Abdurragiem,
Thank you for bringing this matter to our attention, and we sincerely apologise for the inconvenience caused.
Please note that your updated loan statement has now been sent to your email address. We understand your frustration regarding the incorrect document previously sent and appreciate your feedback, which has been noted.
Kindly check your inbox (and spam/junk folder if necessary) for the updated statement.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Boodle Team
Thank you for bringing this matter to our attention, and we sincerely apologise for the inconvenience caused.
Please note that your updated loan statement has now been sent to your email address. We understand your frustration regarding the incorrect document previously sent and appreciate your feedback, which has been noted.
Kindly check your inbox (and spam/junk folder if necessary) for the updated statement.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,
Boodle Team
Best regards,