Management absent at Bootlegger breestreet

We had to make up time for an appointment in Breestreet and decided to have coffee and a bite at Bootlegger coffee co. We know it very well from other areas in the Cape The attendance and service was swift,pleasant and fast. The rest however shockingly poor, my capucino wich I ordered strong was served cold and milky, horrible the least, my partner ordered a freezo , wich was also a dissaster , of the 5 choices , 4 weren’t available and she decided to have a coffee instead , the sandwich we ordered was ok, I am not a chef but believe I can do better, it was rather tasteless. The waiter was very apologetic, and offered a 20% discount. We did see a ( white ) manager on site and wondered why ? The bicycleshop nearby could teach them how to make real good, warm, tasting coffee for a better price and fast service