Stay FAR away if you want service or any type of decency from a restaurant

I have been sitting for 20 minutes - for the 3rd time in a row - at Bootlegger de Waterkant in Cape Town without ANY service or interest to serve me as a client. I am writing this review as I am sitting here. I will make sure people stay as far away from this place as possible. The attitude and effectivity of this company is disgraceful I don't understand how you run a restaurant this way - speaking as a restaurant owner myself. All I can say is good luck because I am not expecting a reply from this chain. Maybe having an actual MANAGER present will change it, but still not the attitudes walking around here.