Bootlegger Coffee
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We always stop at the Windfarm Bootlegger store and find their service and products fantastic. Sadly, the store in Drakenstein Centre does not follow suit. Ordered a tea yesterday, was served rooibos which I do not drink. Had to order another tea but was charged for the rooibos tea as well. Not happy about this at all. Server was not helpful at all.
1 reviews | Active since Jan 2020
We always stop at the Windfarm Bootlegger store and find their service and products fantastic. Sadly, the store in Drakenstein Centre does not follow suit. Ordered a tea yesterday, was served rooibos which I do not drink. Had to order another tea but was charged for the rooibos tea as well. Not happy about this at all. Server was not helpful at all.
1 reviews | Active since Jan 2020
Dear Bootlegger Coffee Shop Management, I am writing to express my disappointment and concern regarding a recent experience I had at your establishment. I visited your coffee shop and had an encounter with one of your waiters that I found extremely rude and unprofessional. When it was time to settle the bill, the waiter asked me, "How much change do you want?" in a tone that was both abrupt and disrespectful. This manner of service is not what I have come to expect from Bootlegger Coffee Shop, which is known for its high standards and customer care. I believe that customer service is a crucial aspect of any dining experience, and interactions like these can significantly impact a patron's perception of your business. I hope that you will address this issue and take the necessary steps to ensure that such incidents do not recur in the future. Thank you for your attention to this matter. I look forward to a prompt resolution and to enjoying a more pleasant experience at Bootlegger Coffee Shop in the future.
1 reviews | Active since Jan 2020
Dear Bootlegger Coffee Shop Management, I am writing to express my disappointment and concern regarding a recent experience I had at your establishment. I visited your coffee shop and had an encounter with one of your waiters that I found extremely rude and unprofessional. When it was time to settle the bill, the waiter asked me, "How much change do you want?" in a tone that was both abrupt and disrespectful. This manner of service is not what I have come to expect from Bootlegger Coffee Shop, which is known for its high standards and customer care. I believe that customer service is a crucial aspect of any dining experience, and interactions like these can significantly impact a patron's perception of your business. I hope that you will address this issue and take the necessary steps to ensure that such incidents do not recur in the future. Thank you for your attention to this matter. I look forward to a prompt resolution and to enjoying a more pleasant experience at Bootlegger Coffee Shop in the future.
1 reviews | Active since Jan 2020
Overpriced!. The first and the last time I'll visit Bootlegger Coffee Company at the Eikestad Mall in Stellenbosch!. The coffee was burnt. Expect to pay alot for basic and boring meals. The lady serving us was very polite, and for this reason only, I gave 2 stars, and not one star.
1 reviews | Active since Jan 2020
Overpriced!. The first and the last time I'll visit Bootlegger Coffee Company at the Eikestad Mall in Stellenbosch!. The coffee was burnt. Expect to pay alot for basic and boring meals. The lady serving us was very polite, and for this reason only, I gave 2 stars, and not one star.
1 reviews | Active since Jan 2020
Overpriced!. The first and the last time I'll visit Bootlegger Coffee Company!. Coffee was burnt. Expect to pay alot for basic and boring meals. The lady serving us was very polite, and for this reason only, I gave 2 stars.
1 reviews | Active since Jan 2020
Overpriced!. The first and the last time I'll visit Bootlegger Coffee Company!. Coffee was burnt. Expect to pay alot for basic and boring meals. The lady serving us was very polite, and for this reason only, I gave 2 stars.
1 reviews | Active since Jan 2020
The one in Gardens shopping centre is wonderful the staff are so pleasant the atmosphere so relaxed and the food is devine
1 reviews | Active since Jan 2020
The one in Gardens shopping centre is wonderful the staff are so pleasant the atmosphere so relaxed and the food is devine
1 reviews | Active since Jan 2020
The service is very and the manager is very rude.I was waiting for the 11:50 till 13:45 .I usually go there for work purpose and I told the waiter that I will wait for this one specific sit I like.Thr manger gave that sit to other people who came after me .When I told her that I was waiting for that specific ,she said I didnt inform her. Okay !I waited for them available sit .People who came after me got sit and after quit sometime people who occupied the siting I wanted eventually left.I went to sit down waiting to be service.The manager came to me and say ,she is going to take a table because she creating space for other people.Before that the staff was laughing at me and I asked them why are they are laughing .I could tell that they are talking about me . There were a lot of people who were sitting in sits where there were 2 tables but, she decided to come to me because she was being spyfully. This is not the first instance.When I the place very angry as I am typing I am at Seattle.I ever since I reported one of the staff member that she manages she started giving me the attitude.I will never set my foot there again!!I told her about her attitude towards me she was so rude and said ;" You are seeing things.May you are guilty " and left me while I was explaining to her how the whole thing makes me feel. No free meal can take away how I feel right now.I even people who I usually interact with when I am there saw that what she was doing it was wrong .The lady next to me wearing gym clothes ,asked why this manager is doing this to you. The place is fairly new for managers to be ill treating the customers like that. I will never set my foot there again!
1 reviews | Active since Jan 2020
The service is very and the manager is very rude.I was waiting for the 11:50 till 13:45 .I usually go there for work purpose and I told the waiter that I will wait for this one specific sit I like.Thr manger gave that sit to other people who came after me .When I told her that I was waiting for that specific ,she said I didnt inform her. Okay !I waited for them available sit .People who came after me got sit and after quit sometime people who occupied the siting I wanted eventually left.I went to sit down waiting to be service.The manager came to me and say ,she is going to take a table because she creating space for other people.Before that the staff was laughing at me and I asked them why are they are laughing .I could tell that they are talking about me . There were a lot of people who were sitting in sits where there were 2 tables but, she decided to come to me because she was being spyfully. This is not the first instance.When I the place very angry as I am typing I am at Seattle.I ever since I reported one of the staff member that she manages she started giving me the attitude.I will never set my foot there again!!I told her about her attitude towards me she was so rude and said ;" You are seeing things.May you are guilty " and left me while I was explaining to her how the whole thing makes me feel. No free meal can take away how I feel right now.I even people who I usually interact with when I am there saw that what she was doing it was wrong .The lady next to me wearing gym clothes ,asked why this manager is doing this to you. The place is fairly new for managers to be ill treating the customers like that. I will never set my foot there again!
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