Herotel is a USELESS company that does not respond yo queries nor return calls!

Firstly this company tried to run a cable in front of my sea view. After an abusive verbal altercation they buried the cable past my wall.

I now have a new tenant who wants Fibre. She app**** for an installation connection in June 2023. No luck even after 4 phone calls and promises of a return call She phoned again and registered another installation connection. I then took over the calls. Every single office person I spoke to promised a return call either within an hour or the same day. Guess what?