Active since Oct 2010
On entering the restaurant, every staff member we encountered greeted us like valuable patrons (only our second visit there 😀). We were served with a smile, a cheerful attitude and quick, efficient timing. The pizzas (including one gluten free) were superb. Coffee was hot... as I like it!! Well done Volo
After being a subscriber since Multichoice started (ie 30 years) they cannot get past their "terms and conditions' of 2 weeks past warranty to replace an Explora that crashed.... Pathetic company Can't wait to see them in business rescue
I see Multichoice are 'looking at a new strategy'.... what a JOKE!!!! They've lost 400,000 subscribers, billions in revenue.... maybe 'they' should have listened to 'us' customers a while back... and now too. I've had 2 Explora's crash (1 within 2 weeks of the warranty expiring)... both after I REFUSED their insurance offer. Coincidence? NAH... Goodbye Multichoice management!!! The sooner you join a certain political party in the history of failed businesses in SA, the better! All I wanted was a free service of the decoder to identify the 'problem'.... not have to drive 120kms (at my cost), pay for an identification of the 'problem', and probably buy a new Explora.... which would, most likely fail in 54 weeks again. (One year warranty is 52 weeks by the way!!). Suffer the consequences of your arrogance Multichoice... suffer
A small restaurant that has a targeted plan to excel in their chosen sphere... breakfasts, brunches, burgers and salads!@ They do it WELL, quickly, with great smiley staff and attention to your requests... value for money and view of the 'duck pond'!! Worth regular visits
I see Multichoice is technically insolvent... I'm sure management will be surprised that subscription levels have dropped DRAMATICALLY because suddenly they are forced to realise that the one pillar they have totally ignored, ie customers, are leaving. In my case they have promised assistance, IN PUBLIC, but have failed to contact me privately - for 3 WEEKS!!!!
Multichoice (not Dstv). I declined a number of insurance calls from Multichoice for my Explora. It crashed within 2 months. I bought a new Explora and again declined their numerous calls for insurance. It crashed within TWO weeks after the 'warranty' expired. Coincidence? I think not! Is it possible that their early morning downloads could send a virus to the unit? It's possible. ONE WEEK after promising assistance on Hello Peter, I'm still waiting. And they wonder why subscription levels are dropping
My first Explora 'crashed' within 2 months after I refused their 'insurance' on numerous occasions. I therefore bought another Explora and guess what? I declined numerous calls for insurance and my decoder crashed within TWO weeks of the end of warranty. Coincidence? I doubt it. Is it possible that the daily 'downloads' at 04.16 includes a virus? Quite possible My rating of Multichoice is not only poor but DISGUSTED !! I am a Pensioner (live alone) and refuse to be bul**** by this non service oriented company. It's not surprising to read that their subscription numbers have fallen DRAMATICALLY. I have now sent 4 emails and still await an acknowledgement let alone a response
What a wonderful understanding and helpful, efficient fibre imternet company to deal with!! Responsive, prompt , customer communication is excellent, efficient and tidy. Since our initial request, it took them inly 9 days to dig and bury the cable, tidily install the unit where required and follow up.
Their nickname is now Zerotel here in Port Alfred, Eastern Cape. They destroyed our faith in fibre optic suppliers due to poor management, incredibly unresponsive requests for help, disastrous understanding of customer requirements and 4 months delay without supplying what they promised. STAY AWAY FROM THEM
Firstly this company tried to run a cable in front of my sea view. After an abusive verbal altercation they buried the cable past my wall. I now have a new tenant who wants Fibre. She app**** for an installation connection in June 2023. No luck even after 4 phone calls and promises of a return call She phoned again and registered another installation connection. I then took over the calls. Every single office person I spoke to promised a return call either within an hour or the same day. Guess what?
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