Born Furniture will be sued

Bought a couch for almost R40000, with in two months there was craftmanship problems. Born furniture was contacted with photos of the defects. They cam to fetch the couch and was returned almost 3 months later and with the same defects. They came again to fetch the couch and after numerous calls and WhatsApp's the couch was returned and with even more bad workmanship. The same is issues are there and the was a lot of bad patch work done. The owner does not respond to calls and WhatsApp's and even asked me once what is it that I want? FIX MY COUCH!!!! or refund me. They are always setting up new shop at a different place????