Poor workmanship and bad customer service

There is a vast difference between what is shown on Born Furniture's website and what the company produces. I ordered a customised couch from them in November 2020. I was not pleased with the quality of the couch which they made for me. I cancelled my order in December 2020 and requested that my deposit be refunded. Jacob J Strauss Bornman - the business owner - accepted my order cancellation and committed to reselling the couch and paying me back during the first quarter of 2021. He said the couch would be changed to the standard design - i.e., the design on their website - and that it would sell in no time as it is popular design. As of yesterday - the end of the first quarter of 2021 - Jacob J Strauss Bornman is saying that the couch is yet to be changed to the standard design, it is yet to be sold, and that he is not god, he cannot see into the future, and therefore cannot predict when the couch will be sold or when he will pay me back. Jacob J Strauss Bornman is clearly trying to pull a fast one on me! As a result of the poor workmanship and bad customer service, I would not recommend Born Furniture.