They do not pay back provident fund money

I have emailed Bulelani the fund Manager in Pe many times. He responded saying the money was paid intoy account. He also gave me a date. When I checked my bank statement there was no money paid in from them. I have sent him the statement. Never heard from him again. I called the number in the PE office they don't pick up thir phones. Emailing them has been since 2020. When I did get through to Borwa,the lady said she will sent me a statement of money due to me but she has never sent me a statement.