unfairly Customer Service and Satisfaction.

Bosch Carnival Mall Dalpark in Brakpan with the terrible experience and uncertified customer Service I had with a Mr. Easy the Administrator, on the 03rd of January 2024 I booked my car for Cam-belt timing position or alignment and oil check leakage as the Vehicle was not running it was brought by Tow truck.

Form on the Job card was filled and it was even stated that Cambelt and oil leakage check. Job was done. I had to collect the Vehicle on 11th of January 2024 the vehicle had engine lights and oil leakage I called Mr. He advised me to bring in the car on the 12th of January 2024 the following days and I even took pictures to show him that the car is leaking. He then said I should wash the engine and come back with the car on the 15th of January 2024 "Monday" for them to fix the oil leakage.

The Vehicle was returned on Tuesday 16th of January 2024, with the washed engine and leakage of oil with Engine Lights, Mr. Eazi i informed him that am on my way with the car, he then said he won't be able to check the car, it's not their fault that the car is leaking and the engine lights he did his job i must go else where or do quotes with them i will be charged again with a loud, arrogance voice and very disrespectful and he even mentioned how unexperienced I am that why the car was not starting, to him it was a simple thing with the experience that I am an amateur and he make sure that he even call other guy just to yell and defend themselves and stating how unexperienced I am and they know lot about cars.

A total amount of R6500 was paid, as per their job card and is still stacked with oil leakage and engine light that doesn't go off and the Vehicle does not have power like before. I am not satisfied with their services and I felt being disrespected. White Volvo V40 T3 2012 1.6 Registration CF 31 PK GP.