BS
Bosch Service (Strand Auto Electrical)
Unclaimed Business
BS
Bosch Service (Strand Auto Electrical)
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAP
Asanda P
1 reviews | Active since Jan 2020
31 Oct 2021, 15:00
Overpriced and 52%mark up on parts
I took my car in because I had issues with my wiper. They had to book in the car. Micheal and other lady insisted that the quote is only applicable when they have to strip and if the warranty is paying it falls off. They said once the assessor comes in, then I can have the car back and bring it when the part is available. They advised that the issue is with the motor and the part they can only get from the agent and it is R10700 Labour is R550 x2 hrs. So Thursday the assessor went in and told Micheal that I will come fetch my car and now he said that the boss said I must pay R395 because they had to strip. How much stripping was done, as they only open the front windshield and took out the motor. I did my own research and called Renault agent and the part is R6990 with that and Bosch had a 52% mark - up and the lady said the are allowed by the warranty to add 20%but their quote has 52% added on. I told them I am taking my car somewhere else and I don't trust them anymore. I don't even understand why they had to charge me.
Helpful (0)
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Asanda P
1 reviews | Active since Jan 2020
31 Oct 2021, 15:00
Overpriced and 52%mark up on parts
I took my car in because I had issues with my wiper. They had to book in the car. Micheal and other lady insisted that the quote is only applicable when they have to strip and if the warranty is paying it falls off. They said once the assessor comes in, then I can have the car back and bring it when the part is available. They advised that the issue is with the motor and the part they can only get from the agent and it is R10700 Labour is R550 x2 hrs. So Thursday the assessor went in and told Micheal that I will come fetch my car and now he said that the boss said I must pay R395 because they had to strip. How much stripping was done, as they only open the front windshield and took out the motor. I did my own research and called Renault agent and the part is R6990 with that and Bosch had a 52% mark - up and the lady said the are allowed by the warranty to add 20%but their quote has 52% added on. I told them I am taking my car somewhere else and I don't trust them anymore. I don't even understand why they had to charge me.
0
Replies (0)HG
Hari G
1 reviews | Active since Jan 2020
28 Sept 2021, 20:25
Not worth the frustration and a waste of time!
As a reputable brand in the industry, I do not recommend them to anyone. - They could not diagnose the problem on my vehicle and used one "possible" excuse after the other. - Over the 2.5 months span, I constantly had to call them to follow up on the progress of my vehicle. I even had to contact their supplier to follow up on work that they(the supplier) did not deliver on. - Very frustrating and a waste of my time. - Service: Check engine light diagnostic
Helpful (0)
|Replies (0)HG
Hari G
1 reviews | Active since Jan 2020
28 Sept 2021, 20:25
Not worth the frustration and a waste of time!
As a reputable brand in the industry, I do not recommend them to anyone. - They could not diagnose the problem on my vehicle and used one "possible" excuse after the other. - Over the 2.5 months span, I constantly had to call them to follow up on the progress of my vehicle. I even had to contact their supplier to follow up on work that they(the supplier) did not deliver on. - Very frustrating and a waste of my time. - Service: Check engine light diagnostic
0
Replies (0)