Not 100% the Boss

We chose Boss Paving due to their strong reputation and proven track record. Unfortunately, in our experience, they have not fully lived up to the "Boss" name due to some shortcomings in their process. While we may have high expectations, it is important that agreements made during the quotation process are upheld. We identified two main issues: first, the drainage was not executed as requested, resulting in pools of water accumulating on the paving, which do not drain away. This could potentially harm Boss Paving's reputation, as some guests have already commented on this issue. Secondly, we specifically agreed that certain pavers around the trees and other areas should be installed at an angle to prevent water from flowing into those areas. While this was done to some extent, it was not completed fully, leading to water flowing into the areas we aimed to protect. The key takeaway is that addressing these minor details correctly can prevent significant frustration, yet this seems to be a time-consuming process.