Worst experience for a FIRST TIME

Not happy with the service I got from the from the waitress in Mulberton. Waited 40min just to place an order for drinks on arrival. The waitress looked very clueless about the menu, when I asked for clarity she said the things I want are not on the system but they were clearly ON THE MENU. You order a simple drink and she brings it without a glass. Had to wait 15-20min just for a glass. She really made my experience bitter.