Bad experience

My wife and I visited Bossa Nelspruit for breakfast this morning. We sat down and ordered both omelets at 10h30. We waited a long time and eventually received our food at 11h10. While we were waiting the waitress did not come and inform us when we can expect our food to arrive. The quality of the food was terrible. The omelets were over cooked and tasted like rubber. It were the worst tasting omelets we ever had at a restaurant. We were so disappointed. Dennis van Zyl.