BOSSA Strand Breakfast Disaster

We were on holiday in Somerset West for a couple of weeks, and we decided to have a final breakfast before we leave. We were five in total. We invited my cousin to come and join us, as we only see her maybe once a year. We decided on BOSSA Strand because of the wonderful view over the ocean, but what a DISASTER! 

We arrived there just after 10:00. We were taken to our table, and that is where the service ended. After about 15-20 minutes of waiting, a waiter pitched and asked if we wanted to order something to drink. DISASTER #1 

Then the waiting started. We waited for more than an hour just for three coffees, one tea, and a Milo. We had to ask twice why we were waiting so long, and it was one excuse after another. Too many orders, short of staff in the kitchen, and and and... bla bla bla.  When the coffee finally arrived, the coffee, tea, and milk were cold, and we did not receive the Milo. Back to the kitchen, and we waited, and we had to ask for sugar. At the end we asked the table next to us if they were finished with their sugar so we could at least drink our coffee and tea. 

While we were waiting, we decided to order the food, as we were pushed for time and we didn't want to wait another hour, like the drinks, for our food. DISASTER #2 

But again, we had to ask what was happening with our breakfast. It was a simple order… four Waffle stacks and an Egg Benedict. When our breakfast finally arrived, there were only three waffle stacks...??? When I finally got mine, the egg was NOT sunny-side up as ordered. 

We started to wonder if you sit next to the windows overlooking the ocean, you are upper-class, because we noticed people were seated long after us and they left before us, receiving their coffee and breakfast in a jiffy. 

My sister also visited BOSSA Strand earlier in the week, and they also had to ask for service. 

BOSSA Strand, you have a beautiful restaurant overlooking the ocean, but you must seriously pull up your socks; you are going to lose customers. I will never ever support you guys again.