1 reviews | Active since Member
The double room was nice, nr 6, but the bathroom with the glass door not acceptable for privacy. Some of the plugs did not work and the aircon did not work. Jacuzzi was dirty and cold water.
The 2 room house was used by the staff for cooking their food and to stay there during the day.
I originally booked 2 x double private rooms and the 2 bedroom house for 2 nights and 1 double private room for one night, as we were a group and certain people did not want to stay with certain people. When we got there, we only had one private double room. The manager said the 2nd bedroom in the 2 bedroom house was the other double private room. It was not, as I had to put people in that room with the couple, otherwise we did not have enough beds for everyone. He new we had 8 adults, 2 adults, 2 adults, 2 adults and 3 children. I ended up paying that couples money back due to that they did not have their own double private room and had to share. The manager did not listen when I tried to explain.
The establishment is very far from everything. And the road is bad.
There were other guests (ladies) staying in a double room connected to our house and the swimming pool and jacuzzi, after the manager told us, it is our private facilities for the weekend. Those guests were getting naked infront of my people, and there were boys and men in our group. Those guests went in and out our house at leisure. The doors of our house were locked in the evening as well as the gate. We did not get the keys for those doors and the gate and we had a pregnant lady with us. We had to walk around the house to get to the other side. And still could not get out the property.
The second night, he gave the other couple a whole house that only booked a private double room. It was acceptable, as they were with us. After I told him, we are on our way back to the guest house please leave the new room open, when we got there, the room were locked. I could not get him on his phone and my guests were tired and had to wait outside for nearly an hour.
We loved Poppie, she tried to make everything as comfortable as possible.
The other guests in the joining room, were so loud and we had knocks on our doors until early in the morning hours. We could not sleep. I did talk to the manager about their behavior and he phoned me back and said they apologise, but they only continue to do as they like and he did nothing about it any There were not enough warm water for everyone to bath/shower. The water pressure were poor. The drain were blocked at the swimming pool and it smelled the whole weekend. The one light in the second bedroom in the house, could not be put of, so the poor people needed to sleep with a light in their eyes every night.
People came and go as pleased in our house. There were not enough light at the braai area. The jacuzzi in the second bedroom on top were not clean and had cold water. There were plugs in all the rooms that did not work.
Saturday morning, when we got ready to leave for the day, I saw the golf cart of the manager were parked nearly on top of my jeep. He left for the restaurant. When we packed the jeep for the day, one of my people called me and showed me my bumper has a hole in it and was scratched. I do not have any evidence how this could have happened and I do not accuse anyone, it is just maybe due to the inadequite parking facilities. I do not even know what to do or say.
I will never recommend this establishment to anyone.
We did enjoy the potato salad and garlic bread for the braai, but after all, we paid for it.
The manager were friendly, but I think too smooth and talked all the problems away.
All of my people were highly dissastified. I am ashamed of booking this establishment for my people, as I always book awesome accommodation. But this did not deliver what was promised. The photos and videos he send me is not at all the same as the real thing.
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