BB
Boston Blinds
Unclaimed Business
BB
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCN
Charmaine N
1 reviews | Active since Jan 2020
31 Jan 2024, 05:40
Thank goodness I did not keep trying to make use of Boston Blinds
After Numerous calls, messages and going to their offices I have yet to get a call back. Thanks for the reviews now I know I am better off not using them,
Helpful (0)
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Charmaine N
1 reviews | Active since Jan 2020
31 Jan 2024, 05:40
Thank goodness I did not keep trying to make use of Boston Blinds
After Numerous calls, messages and going to their offices I have yet to get a call back. Thanks for the reviews now I know I am better off not using them,
0
Replies (0)jF
jarrod F
1 reviews | Active since Jan 2020
19 Apr 2022, 13:04
Boston Blinds - Theft at premises with polygraph tests failed.
Years ago i used Boston Blinds. We had a few people working in my house or atleast it seemed that way to the two installers...but it was my grandfather and uncle who doing a few things. Unfortunately my mom in law left these two alone in my house. We returned from work and found some jewellery missing. I immediately knew it was them and took them for a polygraph test (they are also cousins) They failed the test horribly but the policeman was not interested and cared more about what the lady owners feelings as she had just purchased the business and got these guys with it 3 months prior. She knowingly allowed thieves to work in peoples homes thereafter. I still have the tests. After speaking to the head of their station she said the policeman was wrong not to even take the guys in for questioning.
Helpful (0)
|Replies (0)jF
jarrod F
1 reviews | Active since Jan 2020
19 Apr 2022, 13:04
Boston Blinds - Theft at premises with polygraph tests failed.
Years ago i used Boston Blinds. We had a few people working in my house or atleast it seemed that way to the two installers...but it was my grandfather and uncle who doing a few things. Unfortunately my mom in law left these two alone in my house. We returned from work and found some jewellery missing. I immediately knew it was them and took them for a polygraph test (they are also cousins) They failed the test horribly but the policeman was not interested and cared more about what the lady owners feelings as she had just purchased the business and got these guys with it 3 months prior. She knowingly allowed thieves to work in peoples homes thereafter. I still have the tests. After speaking to the head of their station she said the policeman was wrong not to even take the guys in for questioning.
0
Replies (0)KP
Kelly P
1 reviews | Active since Jan 2020
4 Feb 2021, 17:13
Steer clear, horrific service.
Horrible service, takes months to manufacture and install. We paid the deposit and they never got back to us until we asked them twice what the ETA is. Appalling, take your business elsewhere, don’t use Boston Blinds!
Helpful (0)
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Kelly P
1 reviews | Active since Jan 2020
4 Feb 2021, 17:13
Steer clear, horrific service.
Horrible service, takes months to manufacture and install. We paid the deposit and they never got back to us until we asked them twice what the ETA is. Appalling, take your business elsewhere, don’t use Boston Blinds!
0
Replies (0)OG
Orna G
1 reviews | Active since Jan 2020
29 Nov 2018, 19:41
Boston Blinds, No Quality and walked off with the deposit leaving an incomplete installation.
Boston Blinds (bostonblinds.co.za) do not know how to measure or install blinds. We wanted black out blinds. The window was long and the blinds needed to be split up. The requirement was for the blinds to overlap on the window frames to minimise light. This was done correctly for one room but in the lounge after the fist installation there were gaps that were not aligned with the window frames. The installer tried a number of fitments and concluded the blinds were not made or measured correctly. When the second installer cam with supposedly new blinds the same issue occurred with gaps not aligned to the window frames. At this point Boston blinds refused to come out to see for them selves and remeasure. They have held onto the deposit which has not been refunded and refuse to complete the work as agreed. I call this poor customer service and theft. Boston Blinds have also not responded to any of the emails or phone calls requesting the work be completed as agreed. My experience was the opposite of what Boston Blinds claim on theire website "As a family-owned company we insist on the highest standards from our designers through to our fitters, and guarantee your satisfaction" It should say "No quality and no integrity."
Helpful (0)
|Replies (0)OG
Orna G
1 reviews | Active since Jan 2020
29 Nov 2018, 19:41
Boston Blinds, No Quality and walked off with the deposit leaving an incomplete installation.
Boston Blinds (bostonblinds.co.za) do not know how to measure or install blinds. We wanted black out blinds. The window was long and the blinds needed to be split up. The requirement was for the blinds to overlap on the window frames to minimise light. This was done correctly for one room but in the lounge after the fist installation there were gaps that were not aligned with the window frames. The installer tried a number of fitments and concluded the blinds were not made or measured correctly. When the second installer cam with supposedly new blinds the same issue occurred with gaps not aligned to the window frames. At this point Boston blinds refused to come out to see for them selves and remeasure. They have held onto the deposit which has not been refunded and refuse to complete the work as agreed. I call this poor customer service and theft. Boston Blinds have also not responded to any of the emails or phone calls requesting the work be completed as agreed. My experience was the opposite of what Boston Blinds claim on theire website "As a family-owned company we insist on the highest standards from our designers through to our fitters, and guarantee your satisfaction" It should say "No quality and no integrity."
0
Replies (0)