Lack of accountability and the hospital is not safe

I visited Botshelong Hospital on September 15th to see a patient. After visiting hours, at around 8:09 PM, I discovered that the rear window of my vehicle had been smashed. I immediately reported this to the hospital security, but they claimed to have seen nothing.

Sister Faith attended to me but was unhelpful, merely directing me to the security team. I contacted Ernest from Fidelity Security, who then told me that the hospital was responsible for the incident. This back-and-forth continued, with neither party taking responsibility.

On September 23rd, I spoke with Moxolisi, who assured me that an investigation would be conducted and that I would receive feedback. By October 1st, I had heard nothing and called the hospital for an update. The next day, Charlotte contacted me, stating that parking at the hospital is at one's own risk, implying that the hospital does not ensure the safety of vehicles in their parking lot.

This experience has been incredibly frustrating, and it is evident that the hospital does not prioritize the safety and security of its visitors. I am deeply disappointed with the lack of accountability and assistance from the hospital staff and security team.